IBM SJ 45-4 | Ethnographic study of collaborative knowledge work
Buzz Marketing for Technology
JUNE 27, 2008
We began the session by walking the participants through the storyboard and then encouraged them to comment. The storyboards were based on processes involving document review and approval, buying a car, and repairing a car. • Organizing meetings (flowchart) • Buying books/procurement (list).
100 
Let's personalize your content