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8 ways to deal with negative comments in online communities

Laurel Papworth

Many social media guidelines have a one-size-fits-all approach when it comes to addressing negative criticism in social networks, but assessing the situation and the potential positive vs negative outcomes of responses is a skill that comes from experience. Educate one, usually means educating many in social networks online.

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Women in Blogging: 125 Fearless Female Bloggers

Kikolani

Fiona is a marketing media consultant for small businesses, helping them make money with marketing as well as with social media and web design solutions. Her blog, Abnormal Marketing , covers Internet marketing, web design, social networking, blogging, promotion, and more. Follow her @jenwag57 on Twitter. Jessica Gottlieb.

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