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8 ways to deal with negative comments in online communities

Laurel Papworth

How do you respond to a negative comment in an online community, on Facebook? Another common question is how to be “authentic, honest, transparent&# and human yet corporate-y. Unless they go off and create an anti-community such as Dell Hell, alert the Press and continue to pursue their point of view. Fight with them?

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Women in Blogging: 125 Fearless Female Bloggers

Kikolani

Deborah is the conference director for Blog World Expo, as well as a professional blogger and social media enthusiast. Her blog, Kommein , covers blogging, business, community management, social media, and more. Her latest posts include Nonsensical , Community Networking Meme , and Beware the Devil’s Hug. Deborah Ng.

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