What Does Salesforce-Radian6 Deal Mean for Everyone Else?
Net-Savvy Executive
MARCH 30, 2011
The Radian6 deal says a lot about interest in social CRM, or the integration of social media monitoring and customer relationship management. Disclosure: Radian6 is paying my way to their user conference next week. And, of course, we have regional specialists around the world who can help fill gaps in your coverage.
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