Social Pros 11 – Vanessa Sain-Dieguez, Hilton Hotels
Convince & Convert
APRIL 12, 2012
Read on for insights from Vanessa, and Eric’s Social Media Stat of the Week (this week: 27% of people go through other channels before calling customer service lines). The RSS feed is: [link]. Jay : To Eric’s point, I think you were probably listening to his run down of this week’s social media stat of the week.
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