Convince & Convert

MARCH 28, 2012

During my initial hold time I heard music, information about United Airlines, and sometimes-long periods of COMPLETE silence, making me wonder, “Have I been disconnected?”. And in a Gartner Research Report , it’s estimated by 2015 that more than 50% of organizations that manage innovation processes will gamify those processes.

CSR 128

CSR Airlines Loyalty Hashtag 128

Convince & Convert

MARCH 28, 2012

During my initial hold time I heard music, information about United Airlines, and sometimes-long periods of COMPLETE silence, making me wonder, “Have I been disconnected?”. And in a Gartner Research Report , it’s estimated by 2015 that more than 50% of organizations that manage innovation processes will gamify those processes.

CSR 127

CSR Airlines Loyalty Hashtag 127

Rebekah Radice

DECEMBER 5, 2016

Check the analytics on potential online customers engaging with your product and turning away or abandoning shopping carts. Why is it happening and how can you offer more information to reduce it? How are they engaging with you? If CSR’s can’t translate your value, how do you expect your customers to grasp it?

Trends 146

Trends Social Media Strategy CSR 146

Rebekah Radice

DECEMBER 5, 2016

Check the analytics on potential online customers engaging with your product and turning away or abandoning shopping carts. Why is it happening and how can you offer more information to reduce it? How are they engaging with you? If CSR’s can’t translate your value, how do you expect your customers to grasp it?

Trends 60

Trends Social Media Strategy CSR 60