Analysis Folksonomy ROI Wiki 
Buzz Marketing for Technology
JUNE 28, 2008
The study culminates a great deal of analysis including a survey of more than 1000 e-mail managers (mostly IT managers and executives, and records and document management specialists). Also helping overcome e-mail fatigue at leading organizations are effective policies on e-mail use and the use of social media such as wikis and blogs.
Buzz Marketing for Technology
JUNE 27, 2008
eLearning ROI and Metrics. From a posts A Cognitive Analysis of Tagging and Why People Tag : The beauty of tagging is that it taps into an existing cognitive process without adding add much cognitive cost. The articles Folksonomies: Tags Strengths, Weaknesses And How To Make Them Work and Tag Literacy provides some good background.
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