You’ve surely run into this situation. Meta Ads Manager, Business Suite, an API, or one of the other many Meta business products isn’t working for you. Is this a known issue or are you alone?
Luckily, there’s a resource for the status and outages of Meta business products that I keep readily available.
When you go to that link, you’ll see several categories of Meta business products and whether there are any known issues. When you click into each one, you’ll uncover more details about those products and what is going on.
Here’s a closer look of what products are included in that regularly updated page…
Business Tools
This is where I typically go because the outage issues I run into most are related to Ads Manager.
Business Tools includes the following…
Ads Manager:
- Ad Creation and Editing
- Ads Delivery
- Ads Reporting
Facebook and Instagram Shops:
- Facebook and Instagram App on Shopify
- Commerce Manager
- Seller Onboarding
- Checkout
- Orders
Meta Business Suite:
- Sharing and Content Management
- Inbox
- Ads Creation and Management
Instagram Boost:
- Ads Creation
- Ads Delivery
- Ads Management and Reporting
Meta Work Accounts:
- Account Management
- Login and Sign Up
- API and Integrations
- Admin Center
- Meta Work Tools
Developer Platform
This will tend to apply if you are using or managing a third-party tool that relies on one of the Meta APIs.
Developer Platform includes the following…
Facebook Login:
- Platform Status
Graph API:
- Average API Error Rates
- Average API Response Time
- Average Webhook Delay Time
- Platform Status
Graph API status offers some interesting charts…
Messenger API for Instagram:
- Platform Status
Messenger Platform:
- Platform Status
WhatsApp Business API:
- Cloud API
- Historical Latency and Availability
- Cloud API – Data Localization
- WhatsApp Business Account Management
- On-Premises Solution
- Embedded Signup
You can dig deeper into the Cloud API section to learn more about Availability and Latency.
Transparency Tools
Transparency Tools only includes the following for now…
Ads Transparency:
- Ad Library
- Ad Library Report
- Ad Library API
Your Turn
If you haven’t already bookmarked this page, make sure you do.
Do you use this resource? Let me know in the comments below!
