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Customer Satisfaction: Social Media Websites Rank Among The Worst

The Realtime Report

How satisfied are consumers with social media sites? Today, the American Customer Satisfaction Index (ACSI) released its yearly E-Business Report, which takes an in-depth look at user satisfaction with social media, as well as portals and search engines, and news and opinion websites. Social Media.

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Are Your Accounts Safe from Social Media Hacking?

agora pulse

As a social media manager, you have a million things to think about every day. Unfortunately, when it comes to social media hacking and account security, you will probably only think about it when it’s too late. Three Recent Cases of Social Media Hacking. Game of Thrones. Amnesty International.

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Twitter Launches Birdwatch, A Wikipedia-Style Approach To Fight Misinformation

Forbes Social Media

On Birdwatch, users will see crowdsourced notes from volunteers attached to tweets.

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Everything You Need To Know About Social Media

Mindjumpers

Blog About Clients Cases Tribesourcing Video People & Contact Bloggers « 4 Tips To Start a Blog Big Mashable Social Media Meetup in Antwerp » Everything You Need To Know About Social Media Posted by Anne Herngaard Jun 24th, 2010 Tweet We have stumbled across this useful resource made by the Candadian marketing company Eloqua.

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Jimmy Wales: I Had To Email Jack Dorsey To Stop Twitter Abuse

Forbes Social Media

Wikipedia founder reveals his battle to take down vile allegations on Twitter - and why he sympathizes with Twitter's moderators.

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The Social Media Analytics Compass: What and How to Measure

Razor Social

Are you using the right social media analytics tools to monitor, assess and improve your social media performance? What analytics are you measuring and what should you be measuring in your social media tracking ? The Social Media Analytics Compass. No time to read this article now?

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Sitting in a tin can: Chris Hadfield returns

Sherrilynne Starkie

This week we saw the return from space of Astronaut Chris Hadfield who is now arguably one of the most famous Canadians the world has ever known, thanks to Twitter. Hadfield Mission Specialist Canadian Space Agency (CSA) (Photo credit: Wikipedia). But was Twitter good for Chris Hadfield’s PR or was the commander better for Twitter’s?

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