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Study shows social media drives sales

Sherrilynne Starkie

Research released today by LoyaltyOne and two leading North American academic institutions provides the long-awaited proof that social media interaction between a customer and a brand drives immediate and long-term sales increases. Photo credit: Wikipedia). Social media in call centres. Wikipedia rules the waves.

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Gartner: fake social media reviews

Sherrilynne Starkie

Photo credit: Wikipedia). As the FTC begins to crack down on this practice of fake reviews/ratings, some social media sites identifying fake and defaming reviews and requesting they be taken down. Social Media Reviews: 10 percent to be paid for by companies in 2014. Related posts: Users flee MySpace.

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Customer Satisfaction: Social Media Websites Rank Among The Worst

The Realtime Report

How satisfied are consumers with social media sites? Today, the American Customer Satisfaction Index (ACSI) released its yearly E-Business Report, which takes an in-depth look at user satisfaction with social media, as well as portals and search engines, and news and opinion websites. Social Media.

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Top five: social networks are cleaning up their acts

Sherrilynne Starkie

Top five: social networks are cleaning up their acts. In this week's top 5 must-know social media news, we see major social networks rolling out initiatives to protect privacy and increase transparency. Social media platforms are trying to clean up their acts. Sherrilynne Starkie. followers .

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Everything You Need To Know About Social Media

Mindjumpers

Blog About Clients Cases Tribesourcing Video People & Contact Bloggers « 4 Tips To Start a Blog Big Mashable Social Media Meetup in Antwerp » Everything You Need To Know About Social Media Posted by Anne Herngaard Jun 24th, 2010 Tweet We have stumbled across this useful resource made by the Candadian marketing company Eloqua.

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Journalism and Wikipedia – Wanky Balls

Laurel Papworth

From TheBitterWallet : It won’t surprise you that Big Chill was never called Wanky Balls, Sweaty Nads, Greasy Schlong or anything else for that matter because you see, the bone idle newsrag decided to believe something that was written on a Wikipedia page about the event ( screengrab here ). From Wikipedia so may or may not be true.

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What Social Media Users Are The Happiest?

Small Business Mavericks

According to a recent survey , Facebook has more users than any other social network but those users don’t necessarily like Facebook. Other social media sites scored on customer satisfaction including Twitter, LinkedIn, and Pinterest. These social networks all scored 64, 63, and 69, respectively.