4 Reasons to Use Social Enterprise Networks for Business

Mindjumpers

Most people wrongly assume social enterprise networks are simply Facebook for business. This month, I surveyed end users to find out how they draw value from going social. Social enterprise vendors have invested heavily in social and adaptive intelligence.

How Team Sprout Uses Message Tagging for Product Development

Sprout Social

Social is where these ideals intersect. In fact, according to a Nielsen report , more than one-third of customers prefer to contact businesses for customer support questions through social media. We don’t take customer feedback on social lightly—and you shouldn’t either. We then filter these messages using our Tag Report and present findings to the appropriate teams. EnterpriseAs our business has grown so has our customer base.

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Influencer Engagement: Finding a Fit

Waxing UnLyrical

Take, for instance, three of our most recent engagements, with mission- first messaging: Cammie Scott , a self-care, wellness and beauty expert teamed up with us on our #BringGoodHome campaign to style her friends and shop. Guest post by Lauren Lawson-Zilai.

Major Social Media Acquisitions: 3 Must-Reads

Firebelly

Big companies have been acquiring social media startups a lot lately. Here are 3 must-reads on some of the larger acquisitions and, more importantly, why these companies feel the need to become more social. Salesforce Buys Buddy Media To Ride Social Media Marketing Wave.

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The Real Roadblock to Social Business Success

Webbiquity SMM

Stories about how top executives just don’t “get” social media and the concept of social business were common four or five years ago. ” Expanding a company’s social presence through its employees’ networks requires some give and take.

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This Week’s Awesome Association PR and Communications Jobs – March 16

SocialFish

We focus on jobs in social media , marketing , communications , PR , advocacy , and digital. The coordinator will be responsible for supporting strategic PR and social media campaigns.

This Week in Social Media – 5/29/2013

Social Media Marketing

Each week, I compose a newsletter that includes a series of links about current events and trends in the worlds of technology, social media, mobile, communications and marketing in order to keep our wider team up to date on changes, newsworthy items and content that might be useful in their jobs.

This weeks #socialmedia tweetchat topic: Engagement Through Customer Service: Your Contact Center & Social Media

Direct Marketing Observations

We hear so much chatter that companies have to be participating in social media. That person is usually born of the marketing or public relations (PR) team and the goal is rather simple: 1. So why don’t we ever hear about social media from the people who are responsible for managing direct customer experiences on a daily basis? That’s right, the customer service teams, talk about resources! The experience is what social media is all about.

I Didn’t Fail the Test, I Just Found 100 Ways to Do It Wrong

Social Media Strategery

I like hearing how one social strategy fails miserably in one organization yet thrives in another. I’ve written before about the need to start talking about failures at conferences so that others may learn, so that’s why I was excited to attend Kevin Jones ‘ presentation, “Enterprise 2.0 Failures – And What We Learn From Them,&# yesterday at the Enterprise 2.0 Here are ten that I particularly liked: How to Fail at Enterprise 2.0.

Nonprofit Webinar Series – Social Fundraising

Janet Fouts

Whether you work with a grass roots organization or a humongous nonproft you know that social media can be an effective way to make your message more visible out there in the world. Do you use video as part of the social media outreach for your nonprofit?

Grow Your Wiki

Buzz Marketing for Technology

enterprise 2.0. Enterprise 2.0 Enterprise Wiki. social. social media. International Forum on Enterprise 2.0: International Forum on Enterprise 2.0 Social Enterprise: Interview with 7thFloor Magazine. Enterprise 2.0: About.

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Interview with Geoff Livingston Author of Marketing In The Round

Diva Marketing Blog

Geoff Livingston: When Gini Dietrich and I focused on multichannel integration, our logic centered on delivering ROI and outcomes for social media. So much of today’s conversation is about how marketers can get results from social. both traditional and social media.

3 Strategies to Make Big Content Work for Your Brand

Convince & Convert

We look at the numbers of social shares, links, mentions and page views. I then worked with the design team to create the visuals and we brought Dr. Pete on board to do the research and write the content.

PB165: Interview with Daniel Flynn – Thankyou Cofounder

ProBlogger

In today’s episode, we hear from Daniel Flynn, co-founder and Managing Director of Thankyou a social enterprise that sells consumer products like water, nappies, hand sanitiser and much more here in Australia and soon to be New Zealand.

Social Pros 17 – Maria Ogneva, Yammer

Convince & Convert

This is Episode 17 of the Social Pros Podcast : Real People Doing Real Work in Social Media. Read on for insights from Maria, and our Social Media Stat of the Week ( this week : are Facebook and Twitter like the Tortoise and the Hare?). Welcome to Social Pros number 17.

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Social Pros 22 – Evan Hamilton, UserVoice

Convince & Convert

This is Episode 22 of the Social Pros Podcast : Real People Doing Real Work in Social Media. Huge thanks to data-driven social media management software company Argyle Social for their presenting sponsorship, as well as Infusionsoft , Janrain , and Jim Kukral at DigitalBookLaunch.

An Awesome Interview with the Founder of GovLoop, Steve Ressler.

Social Media Strategery

Home About Me Speaking Legal-ese My Team Gov 2.0 Events Calendar Subscribe: Posts | Comments | Email Social Media Strategery Best Of Best Practices Enterprise 2.0 Development Social Media An Awesome Interview with the Founder of GovLoop, Steve Ressler Mon, Sep 28, 2009 Government 2.0 But the biggest difference you will probably see is that I’ll be building a team to work on making GovLoop even more awesome.

PB165: Interview with Daniel Flynn – Thankyou Cofounder

ProBlogger

In today’s episode, we hear from Daniel Flynn, co-founder and Managing Director of Thankyou a social enterprise that sells consumer products like water, nappies, hand sanitiser and much more here in Australia and soon to be New Zealand.