yMarketingMatters

JANUARY 19, 2012

What a year was 2011 for social media and marketing! I watched and experienced first-hand the marketing and social media landscape change, consolidate, focus, develop and evolve all at the same time. As I’ve said before, social media needs to be INTEGRATED into your overarching marketing plan. Very bright.

Trends 279

Trends Marketing Mobile Wireless 279

Convince & Convert

SEPTEMBER 20, 2010

A comprehensive survey (1,753 respondents) released today by Edison Research, paints a fascinating picture of Twitter and its role in America’s social media ecosystem. Note that the survey population was 12 and up, including a representative portion of seniors). population. what shocks you?)

Social Media 159

Social Media Statistics Strategy Research 159

Buzzlogix

JANUARY 11, 2018

What’s more, according to a survey by Regalix Inc., nearly half of the B2B marketers it surveyed were not investing in mobile marketing and almost all those that did, used it only to engage existing clients. Reach out to Clients via SMS. Article located on Buzzlogix Social Media Marketing Blog.

B2B 40

B2B Mobile SMS Tips 40

Firebelly

FEBRUARY 4, 2010

Social networking sites (SNS). The survey also showed that teens are significantly less likely that Gen Y and adults to use Twitter. 73 percent of teens and 72 percent of Gen Y are now active on at least one SNS. 71 percent of young adults prefer Facebook while 66 percent of younger teens prefer Myspace.

Facebook 103

Facebook MySpace Paid Search Survey 103

Convince & Convert

SEPTEMBER 21, 2010

However, a lot of people making that news have created expectations and beliefs about social media that aren’t true. Social Media is Inexpensive False. As Charlene Li said recently, social media trades media cost for labor cost. Social Media is Fast False. Absolutely.

Social Media 149

Social Media Strategy Consultant Web 2.0 149

Idaconcpts

NOVEMBER 18, 2010

According to a survey commissioned by identity protection services firm Kindsight, nearly two-thirds of respondents worried that banking, credit card or other personal info could be stolen from their computers. According to an August 2009 survey of US consumers by the American Bankers Association (ABA), online is now the No.

Banking 137

Banking Mobile SMS Technorati 137

SocialFish

OCTOBER 21, 2010

by Wendy Harman, Social Media Director, American Red Cross – Reposted with permission (original post appeared on the NTEN blog ). In the midst of inexplicable tragedy, my personal definition of the social web got rocked. The American Red Cross is mentioned more than 1,000 times per day on the social web.

Ustream 162

Ustream Wiki SMS Survey 162

Firebelly

NOVEMBER 30, 2009

Digitalia | Indianapolis Social Media Marketing « Social Networking Meets Game Consoles | Main | Social Media Marketing Checklist from SES Chicago » November 30, 2009 Cyber Monday Is Here! What is Cyber Monday ? That's more than 51 million people logging on at work.

Retail 100

Retail Paid Search SMS Syndication 100

agora pulse

NOVEMBER 8, 2016

BigCommerce has helped merchants process over $9 billion in sales and allows you to leverage on all your social media channels including Facebook. A survey of 1,000 customers by RadiumOne shows that ten times as much sharing will happen via “dark social.” All social channels. SMS marketing. Image source.

Facebook 90

Facebook Instant Messaging SMS Campaign 90

Convince & Convert

APRIL 10, 2015

Consumers expect brands to address their issues immediately through a variety of platforms, including (but not limited to) email, online chats, and social media. If that’s too complex, you can solve the same problem simply: Create an app that allows them to reach a customer service rep immediately via SMS. At Tonic Design Co.,

Mobile 60

Mobile Strategy Loyalty SMS 60

Social Media Network Marketing

JANUARY 18, 2009

Many forces were working to make available inventory that could work across platforms – voice, SMS, WAP and video can be contextually targeted with simple interactive tools. The biggest opportunity for an advertiser is SMS and voice. No readership survey or audience measurement survey can effectively gauge the effectiveness of an ad.

Mobile 50

Mobile SMS Survey Advertising 50

Sprout Social

JANUARY 16, 2024

It leverages natural language processing (NLP) to understand the context behind social media posts, reviews and feedback—much like a human but at a much faster rate and larger scale. Sprout Social Sprout Social offers all-in-one social media management solutions, including AI-powered listening and granular sentiment analysis.

Sentiment 94

Sentiment Analysis Tools API 94

Social Media Network Marketing

MARCH 24, 2008

Site 1 Send them FREE SMS! - link] Site 3 I have just found this amazing social networking site where you can meet friends and EARN too! check it out: [link] Site 4 Get paid to do survey join on this link : [link] Site 5 Get paid to just click! SMS BLUFF to 57333 ( India Only) Free registration! No Registration Fees.

SMS 50

SMS Products Affiliate marketing iPhone 50

Hootsuite

AUGUST 24, 2021

Collect feedback via surveys and social media, stay on top of the metrics and try to identify room for improvements. survey made up of just one or two questions. Simply, calculating your CSAT score means calculating a percentage based on the feedback you collected in the customer surveys. The CSAT score scale.

SMS 110

SMS Survey HootSuite Sentiment 110

Bill Hartzer

MAY 26, 2010

and Bing, a call tracking number, and a multi-function landing page that includes video, form fill and SMS text lead delivery. Related posts: Report: Two Thirds of Small Businesses Plan to Increase Email and Social Media Marketing Spend in 2010 VerticalResponse recently did a survey to find out how small. Tweet This!

Small Business 87

Small Business Advertising Nielsen SMS 87

Hootsuite

JULY 15, 2021

This includes direct feedback from customer surveys or polls, and also reports that calculate how long it takes for tickets to be resolved. Aim to send out NPS surveys after customers have had a chance to experience your product or service. CSAT surveys also provide an opportunity to ask for qualitative feedback.

Metrics 138

Metrics Survey FAQ Issues 138

Hootsuite

JULY 13, 2022

Customer experience management involves surveying, analyzing, and improving customer interactions with your brand. CES = (Number of customers who select 4-5 / number of survey responses) * 100. These surveys highlight areas pain points in the customer journey. You could try a CES survey to gather results.

Tips 107

Tips HootSuite Survey Template 107

Sprout Social

JUNE 26, 2023

It is a holistic strategy that integrates every customer touchpoint, whether email, social media, or in-person, to provide the best customer experience. Simply put, customer touchpoints are every interaction that a customer has with a brand through a website, social media, or physical stores. Actively engage with them.

Loyalty 120

Loyalty Retail Data Strategy 120

Hootsuite

AUGUST 30, 2021

If you specifically want to know how to use social media channels to offer customer service, check out our post on social customer service. Live chat and messaging can take place through your existing social media platforms. Social media inbox software.

Software 120

Software HootSuite Hubspot Small Business 120

Sprout Social

MAY 4, 2021

Dynamic QR codes can also lead you to a coupon, event page, a PDF and even SMS text creation. According to a September 2020 survey of US and UK customers, 31.98% of those surveyed had scanned a QR code within the last week. Share your social media accounts. This makes dynamic codes the best for marketing campaigns.

How To 116

How To Retail Survey Review 116

Firebelly

JUNE 18, 2010

Digitalia | Indianapolis Social Media Marketing « Wendys "Treat it Forward" on Facebook, Twitter & Foursquare for Fathers Day Frosty Weekend | Main | YouTube Tuesday: What The HELL Is Social Media? » June 18, 2010 Social Media Weekly: 5 Stories You Need to Read Has your business turned into a free clinic?

Social Media 101

Social Media Paid Search YouTube SMS 101

Hootsuite

SEPTEMBER 7, 2021

Social CRM (customer relationship management) is becoming the expected standard for businesses of all sizes. Brands can no longer afford to use social media in isolation. The valuable insights gleaned from social interactions need to be available to all departments. That means social connections can become real leads.

Social CRM 128

Social CRM Strategy HootSuite Microsoft 128

Convince & Convert

AUGUST 1, 2012

One of the things that I found in a recent survey that we’re just about to publish is that a large number of mobile users, one, they’re using their mobile device while they watch TV. SMS – Still Valid, Still Underrated. Where’s your head at these days with SMS and text messaging? It’s very easy.

Mobile 119

Mobile SMS Marketing Buy 119

Oktopost

DECEMBER 16, 2020

Customer Research/Survey – Asks your target audience and visitors pertinent questions to gain valuable data like web usage, budget, and their experience with your website. Social Media & Forum – Streamlines lead generation on social networks through accurate search filtering and expanded personal details for prospective leads.

Software 98

Software Price Template Templates 98

Keyhole.co

MAY 24, 2023

As per recent surveys , 90% of the Fortune 500 companies use competitive intelligence to their advantage. Social media competitor analysis Social media is indispensable for building brand awareness, engaging with customers, and driving traffic to your website. We get that frustration!

Analysis 52

Analysis Types Tools Price 52

Hootsuite

JULY 7, 2021

SMS marketing can be an effective complement to social marketing, allowing you to reach customers—and potential customers—in real-time with targeted and effective messaging. Let’s look at what SMS marketing is and how you can incorporate it into your marketing strategy. What is SMS marketing? What is SMS customer service?

SMS 142

SMS Marketing Retail HootSuite 142

Sprout Social

FEBRUARY 10, 2020

Engaging with customers on social media and listening to their conversations, questions and feedback helps you better understand how to improve your products and services. Social media. Social sharing and engagement should be a crucial part of your inbound marketing strategy. Social listening.

Marketing 137

Marketing SEO Buy SMS 137

Rebekah Radice

FEBRUARY 1, 2016

This last week, I was fortunate to receive a nomination for Social Media Examiner’s “Top 10 Social Media Blogs.” Map Your Social Media Success! Grab this 10 step worksheet to Make Your Social Media Goals Stick. Customer Surveys. Next, leverage social media. Click To Tweet.

How To 114

How To List Social Media SMS 114

Laurel Papworth

NOVEMBER 22, 2009

In this episode of Social Media Business podcast, the concept of freemium is introduced – what it is, how Flickr, LinkedIn, SecondLife are making millions of dollars from giving stuff away for free. Freemium Revenues: Social Media Business Ep.004 Social Media Monetization: Craigslist hits $100m (2).

Social Media 98

Social Media Social Networking Flickr Vimeo 98

Kikolani

APRIL 15, 2013

Confirmation Code SMS (Text Message) Issues. Dispute Survey. SMS/text messaging. Have you had luck with contacting these social networks or others? Please share your social media support experiences in the comments! Social Media Facebook' Posts from Mobile Aren’t Appearing on Timeline.

Social Networking 168

Social Networking LinkedIn Twitter Facebook 168

Social Media Marketing

SEPTEMBER 8, 2010

Second, as you can see from that 57% figure, opting in is going to be extremely important; but even so, I believe that if we're taking up their valuable texting time by shooting them an SMS message, then it should be something that is worth their attention. Maybe there are still a few surprises around after all.

SMS 140

SMS Mobile Flickr Discount 140

Social Media Strategery

MARCH 7, 2010

Events Calendar Subscribe: Posts | Comments | Email Social Media Strategery Best Of Best Practices Enterprise 2.0 Development Social Media The Public Doesn’t Need to Know What Gov 2.0 gov20 , government , social media , web20 This post was written by: sradick - who has written 82 posts on Social Media Strategery.

Gov 2.0 119

Gov 2.0 Forums Collaboration Data 119

Buffer Social

JULY 18, 2022

I started with a small personal blog discussing new social media trends and issues. Now we’ve grown into a medium-sized PR and social media agency. Network with creative people Networking is one of the most interesting lessons I learned in the first few years of running a PR and social media agency.

Social Media 87

Social Media Survey Apple Issues 87

Razor Social

DECEMBER 21, 2016

You can use it to automate your email campaigns, send automated SMS messages to your email subscribers, quickly create and test email capture landing pages, or for functions like lead scoring and routing, task management, and more. You can connect up to 9 social networks and other online services (called ‘apps’) to your account.

Tools 40

Tools BuzzStream Marketing Template 40

ProBlogger

SEPTEMBER 22, 2011

Are you marketing to your existing list—email, social media, sms, hard mail, etc.? Do you interact regularly through social media—Facebook, Twitter, YouTube, LinkedIn? Do you conduct surveys? Do you understand your marketing strategy well enough to train others to help you? Do you seek out referrals?

Blogger 43

Blogger Domain Name SMS Adwords 43

Little Web Giants

FEBRUARY 17, 2015

In an era when government spying, corporate hacking scandals, major security flaws, online stalking and social media shaming are rarely out of the headlines, it can seem like the internet has grown up into a deep dark forest, with wolves lurking behind every tree. Who’s afraid of the big bad wolf? Malicious Attacks.

Metadata 28

Metadata SMS Privacy Data 28

Little Web Giants

FEBRUARY 18, 2015

In an era when government spying, corporate hacking scandals, major security flaws, online stalking and social media shaming are rarely out of the headlines, it can seem like the internet has grown up into a deep dark forest, with wolves lurking behind every tree. Who’s afraid of the big bad wolf? Malicious Attacks.

Metadata 28

Metadata SMS Privacy Data 28