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New at Hootsuite: Customer Care, Inbox, and Amplify Updates

Hootsuite

APRIL 12, 2021

Route and Prioritize: Organize your teams and queues based on who can best respond to each customer, with automatic identification of high priority tickets by assessing customer information, topic, and sentiment. Now you can leverage the tools your team is already using, like Microsoft Sharepoint.

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Powerpoint presentation with ChatGPT/CoPilot

Laurel Papworth

FEBRUARY 10, 2024

So it’s going from the Microsoft or my SharePoint on Microsoft servers and running across to the ChatGPT, doing the handshake, posting the request, getting the response, and coming back. Example sentiment, personalised email marketing using copilot, add copy and CTA. And then I click Send. [00:01:33.700] It takes a little time.

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