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New Study Reveals Consumer Attitudes Toward Customer Support During Holidays

The Realtime Report

.” Other key findings include: Telecoms and airlines are viewed as providing poor support : 39% of survey respondents report that the telecommunications industry is the worst for customer service, followed by airlines at 20%.

Study 79
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How a Global Telecoms Giant Uses Talkwalker Social Listening for Crisis Management

Talkwalker SM

Deutsche Telekom is one of the world’s largest telecommunications companies with operations spanning over 156 million mobile customers, 29 million fixed-network lines, and more than 18 million broadband lines. The ability to manage an emerging crisis quickly and efficiently is pivotal for such a large and global public corporation.

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3 Customer Service Secrets

Idaconcpts

That means you need to make them feel valued at every point of contact with your business: whether it be on-line, via verbal telecommunications, or face-to-face. Such follow-up contact with a customer, ensuring they are happy, will go a long way to building your reputation as a caring business. They are spending money with you.

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Your Complete Guide to Web Accessibility and 7 Accessibility Must-Haves that Every Business Needs

Pixlee

This allows all people suffering from any form of disability to have easy access and use of ICT such as information kiosks, transaction machines, telecommunications equipment, multifunction office machines, and electronic documents. Maintaining an accessible website, mobile apps, and other digital products boost your reputation and goodwill.

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List of Brand-Side Corporate Social Strategists: Twitter Edition

Webbiquity SMM

It’s an outstanding list, categorized by industry including Automotive, Chemicals, Electronics, Telecommunications, and a dozen other sectors, but all of the names were linked to the individuals’ LinkedIn profiles—no Twitter links! Technology: Software, Internet. • Diane Davidson – Sr.

List 155
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Your Complete Guide to Web Accessibility and 7 Accessibility Must-Haves that Every Business Should Consider

Pixlee

This allows all people suffering from any form of disability to have easy access and use of ICT such as information kiosks, transaction machines, telecommunications equipment, multifunction office machines, and electronic documents. Maintaining an accessible website, mobile apps, and other digital products boost your reputation and goodwill.

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Top 17 Social Media Monitoring Vendors for Business

Socialmedia.biz

With the aid of the available social media monitoring tools, business people in the world can now track business trends, communicate with their customers and prospects, analyze the performance of their services or products, manage reputation, perform market research and perform other essential promotional activities.