article thumbnail

Is Your Brand Ready for Customer Service on Social Media?

Ignite Social Media

Social media is meant to be one thing and one thing only – and that’s social, right? This may not be surprising if you work in social media since this trend with needing customer service on social has been growing very quickly, especially over the past year.

article thumbnail

3 Up & Coming Social Media Tactics Every Small Business or Startup.

Jason Yormark

Reputation/Review Sites – I find myself using Yelp more and more to make service based buying decisions. Similar sites like Urbanspoon (for restaurants), and Google (off there map searches) are other areas I’d have businesses concentrate on building a strong reputation on. Embrace user feedback and good things will happen.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

3 Up & Coming Social Media Tactics Every Small Business or Startup.

Jason Yormark

Reputation/Review Sites – I find myself using Yelp more and more to make service based buying decisions. Similar sites like Urbanspoon (for restaurants), and Google (off there map searches) are other areas I’d have businesses concentrate on building a strong reputation on. Embrace user feedback and good things will happen.

article thumbnail

Starting a Social Media Consultancy Business

Socialmedia.biz

Savvy social media is responsible for many veteran companies’ successful transitions into the digital age as well as the startup explosion. As company leaders and teams focused on delivering their best products and services, customer social media demands outgrew what assistants or marketing departments could manage.

article thumbnail

Startups Use Micro-PR Campaigns to Tip Momentum in Their Favor

Adam Sherk

How many great ideas and concepts from early startups are out there just waiting to be heard? It turns out that even the most brilliant visionaries, startup founders – dreamers of the next big thing – struggle to communicate that vision to investors, client prospects or suppliers. – Adam. www.easy.pr | wendy@easy.pr.

Startup 117
article thumbnail

Are You A Social Media-Savvy Leader? You Should Be!

Small Business Mavericks

I just came across an interesting survey, BRANDfog’s 2014: The Global, Social CEO. This annual look at social media engagement in the C-Suite explores the changing role of a business leader’s involvement with social media by surveying 1000 employees in both the UK and the US. Size Does Not Matter.

article thumbnail

How Social Listening Paves the Way for a Winning Social Strategy

Oktopost

Episode Summary Social listening is the practice of monitoring social media platforms to gather insights and gain an understanding of customer behavior and sentiment. Social listening can help businesses to improve their marketing and sales strategies by identifying customer needs, preferences, and pain points.

Atlassian 118