Bruce Springsteen and Ticketmaster Anger Fans with AI Dynamic Pricing Fiasco
WebInKnow
JULY 25, 2022
Features built into the ticketing platform including “Verified Fan” and AI-powered dynamic algorithmic pricing of “Platinum Tickets” did what they are supposed to do, responding to huge initial demand by pricing tickets at many thousands of dollars, angering Bruce’s diehard fans.
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