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Social CRM: Tools That Can Help You Know Your Audience Better

Ignite Social Media

That’s great to have, but when a brand is looking to connect with their customers on a social level, those things aren’t always helpful. In order to connect with customers further, organizations look to Social CRM. Pipl , whose name is just super fun to say, is another vendor that is well versed in the social stalking arena.

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Why Influence Mining is the Next Gold Rush | social crm | Social.

Convince & Convert

link] Hot In Business Why Influence Mining is the Next Gold Rush | social crm | Social Media Consulting – Convince & Convert [link] [link] Tomas Kazemekas Why Influence Mining is the Next Gold Rush – [link] [link] spiral16 RT @jaybaer: Why Influence Mining is the Next Gold Rush [link] [link] David Spinks Interesting thoughts.

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Sysomos Acquired By Marketwire

Dave Fleet

In recent months we’ve seen several interesting moves within the social media monitoring/social CRM space. Now we’re seeing another significant player in a similar move, as Toronto-based Sysomos is acquired by news wire service Marketwire. Acquired by. Jive Software. January 2010. February 2010. April 2010.

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How to Wade Through Facebook’s Declining Organic Reach

agora pulse

Further, only posts from pages that get a significant amount of engagement , would be pushed higher up in people’s News Feed. The good news is, you can still wade through this by using some simple strategies. If the content is interesting and engaging, Facebook will push them up the News Feed of your followers.

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Social Media Stategy Daily News

Proactive Report

IBM’s sees the need for social media intelligence – they’ve launched new software and created a new consulting practice dedicated to the emerging category of “Smarter Commerce,&# which focuses on helping companies swiftly adapt to rising customer demands in today’s digitally transformed marketplace.

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4 Twitter Analytics Tools You Can’t Ignore

agora pulse

It’s also a full Twitter tool—including publishing, listening, and social CRM for your tweets and followers. Subscribe to the Agorapulse newsletter , and get the most recent blog posts and news about the social media channels you use most. If you want to test out Agorapulse, you’re in luck!

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Meltwater Acquires IceRocket

Bill Hartzer

Meltwater delivers online news and social media monitoring, as well as search engine marketing solutions. IceRocket is a real-time search engine that crawls over 200 million blogs, as well as tweets, news, and videos that are each profiled, categorized and ranked. All of IceRocket’s employees will join Meltwater.