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Social Commerce And The New Consumer

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" Over the past few days, I was honored to attend (and give a closing keynote presentation on the opening day) Radian6 's first-ever user conference in Boston, Social 2011. Consumers are interested in much more: content, community, conversation, bragging, mobility, sharing, connecting with their peers, etc. conversation.

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Why The Term “Social CRM” Is Just STUPID!

SocMed Sean

SalesForce has really gone eyeballs-deep into the Social CRM space by recently purchasing Radian6 , the leading social monitoring tool on the market. When he did business, he didn’t need a computer, email, or a mobile phone. That’s why they call it customer relationship management. Don’t believe me?

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iGoogle Finished – what’s your favourite RSS Dashboard social media monitoring?

Laurel Papworth

And yes, FREE, I’m pretty sure I’ve reached 10,000 companies in Australia in the last few years and convinced them NOT to buy Radian6 etc until they’ve started with a free service! The mobile version will be retired on July 31, 2012. I was thinking Netvibes but wondered if you have another option?

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CMO Challenges in Driving Data into Insights

Buzz Marketing for Technology

This doesn’t take into account some of the more forward looking ideas like tracking not just mentions of the brand online but Conversations as well as Facebook Insights reports and coming soon Mobile marketing reports! And furthermore the path is unique to each company.

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The Art And Innovation Of Listening

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One of the leaders in social media monitoring solutions is a company called Radian6. When someone complains on Twitter that their mobile carrier gouged them on roaming fees, that complaint becomes public record. Social 2011. Innovation through data and conversation. brand reputation. business column. customer reviews. customer service.

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15 Amazing Women Bloggers You Should Get to Know

Janet Fouts

Amber’s recently left her role leading the social media charge at Radian6 to go out on her own with HiddenStartup and it will be fun to watch her grow her business. Wanna learn about tech, social media, mobile? @Ambercadabra Amber co-wrote The Now Revolution with Jay Baer , they really get what makes new media work for business.

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CMO Challenges in Driving Data into Insights

Buzz Marketing for Technology

This doesn’t take into account some of the more forward looking ideas like tracking not just mentions of the brand online but Conversations as well as Facebook Insights reports and coming soon Mobile marketing reports! And furthermore the path is unique to each company.

Data 100