Marketing Sentiment Social CRM Visible Technologies 
Net-Savvy Executive
MARCH 30, 2011
The Radian6 deal says a lot about interest in social CRM, or the integration of social media monitoring and customer relationship management. Converseon blurs the lines that divide research, creative marketing, and management consulting services. Nobody else does the one-stop social media shop like they do.
Buzz Marketing for Technology
FEBRUARY 9, 2011
Having been in professional services marketing long enough I thought I would use the classic 2×2 graphic to explain the findings visually. SENTIMENT BASED ANALYTICS. They also provide a unique service from any of the vendors I spoke to around “text mining into a central database with integration into a CRM system”.
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