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9 social media trends to keep your eye on in 2012

Akamai Marketing

But 2012 will see some changes in this area and as a marketer, its none too soon. 2011 was a game changing year in social media. In some ways, social media is growing up, but in other ways we’re just getting started. But this is a dynamic field and we’re sure to see changes in 2012 too? What should businesses plan for in 2012 and what should they be looking for?

The Hard Questions of Social Media

Akamai Marketing

How can we use social media to support existing mediums and marketing channels? How can we integrate social media into our existing marketing programs: I’ve said it before, I’ll say it again, social media is the farm not the silo. Don’t let your social media program live in the dark and don’t let your other marketing initiatives live without social media.

What you’ve got.

Akamai Marketing

View more presentations from Akamai Marketing. If you read this blog regularly, then you know that I rarely deviate from the business topic of social media. But, there’s a first time for everything. Recently, I was approached to help with a social media campaign called the Blue Key Campaign (#bluekey). Since joining I’ve been spending a lot of time counting my blessings.

3 new social media resolutions for 2012 and a couple from 2011 that still need attention.

Akamai Marketing

social media Trends 2012 event marketing resolutionsThis is the 2nd year that I’ve published my social media resolutions. Reading over last year’s resolutions I’m proud to say that I stay committed to each of them fairly well, though I some I outright failed at doing one of them. That said, I am glad I wrote my resolutions for 2011 as it gave me focus. I failed. Yahooo!! ?

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Social Media Marketing GPS

SMGPS will tell you the why & how to use social media for marketing, 1 tweet at a time. You'll learn essentials in digestible little spoonfuls

Social Media Complainers – your new BFF's

Akamai Marketing

I’ve always advised my clients that its better to have people complain in an open forum where it can be addressed. Because – he’s the truth: for every person who gives you a chance to respond, there are probably 2 more who just complained to their friends and didn’t even tell you why there were unhappy. customer service philosophy. Consider it a chance to make it right!

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The Case for Active Users as Social Media Community Managers

Akamai Marketing

I see things through the eyes of a user, not just a marketer, trainer or speaker. And requiring someone to make social media part of their job simply because they are in PR or marketing or sales isn’t reason enough. Social and digital communication requires some unique talents that aren’t necessarily part of a traditional PR, Marketing or sales role. Why was this?

Successful Blogging for Small and Medium Businesses

Akamai Marketing

Think beyond the marketing team. Or someone said you should so your considering it. Blogs for business are an outstanding tool for business, they can build community, be the backbone of your social media program, and drive traffic to your website, just for starters. But where do you start? Well, its an often overlooked question. Welcome to blogging, the place where you try to suck less.

6 Things To Empower Your Social Media Campaign

Akamai Marketing

If you utilize non-digital forms of marketing, then let your social media pro in on the details. Let them understand your marketing cycle so they can support your over all goal, not just the goal of social media. 4) Be ready to integrate: You’ll quickly find that elements of social media include touch points including marketing, sales, PR, customer relations and more.

The Content Marketing Survival Guide: How to Navigate the Wilds of Social Media

Use this guide to inspire your creativity and ignite more successful and sustainable social media conversations

YES YOU CAN Measure Social Media

Akamai Marketing

from Word of Mouth, PR and advertising models and most importantly, we can approach measuring social media in the same exact way we measure other marketing programs – by tying them to business goals and using Key Performance Indicators (KPI’s). Here’s the thing: I’m also strategic and an activator. I’ve added the slide show here for your review.

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5 Money Saving Marketing and Branding Tips for Startups

Akamai Marketing

Let me set the scene: The founder and the coders are desperately trying to hire new developers in a competitive market, time is short and so is money. And yet, it’s patently obvious no one except the wildly erratic investor, who also spend a load of cash on billboards, has started to even think about marketing and branding. Have you done a pre-launch marketing plan? .

Book Review Wednesday: Wikibrands: Reinventing your company in.

Akamai Marketing

By encouraging businesses to start out with their focus and strategy and then move through to the other elements, the authors Dover and Moffit support what so many marketers know, but what so many companies ignore in their rush to create a program. While the road map of FLIRT doesn’t go into specific tactics, its a good brainstorming exercise for any marketer.

Why use social media for engaged customer service?

Akamai Marketing

All this social media marketing? And after I comment on a post by Gwen, their rep pops in for a really human conversation…(even though the marketer in her comes out when she can’t tell me the answer to my question): So, if this was your company: How would you have reacted? Case Study social media Tools case study customer service Hawaii marketingWould you do it?

Collaboration supports successful campaigns

Akamai Marketing

In my immediate circle, there are those with PR, Marketing, Tech and Software backgrounds, Web and SEO, wait, I’m not done.Journalism, Digital design, and I even know someone with a scientific background. That’s an awful lot of talent wrapped up into one type of marketing. Social media professionals are a fascinating bunch. Creative Commons by PSD. Its takes a village.

How to Be Social: A Social Media Manifesto

Learn the 10 worst social media marketing mistakes and how to avoid them

What I learned from my Mom about social media

Akamai Marketing

Everything You Need To Know You Learned in Kindergarden Featured small business social media advice Fun with Social Media marketing strategyMom’s are full of advice. Along the way, we begin to realize that were actually right about a lot of it. And alot of Mom’s advice is about realtionships too.

A Thousand Little Cuts of Social Media – A Kaizen Approach

Akamai Marketing

Then you could ask them “ where should we have a social media presence? &# Give every employee’s voice equal weight, no matter if they are your VP of marketing or the janitor. The idea holds water, or soda or a Belvedere vodka if your like me. Essentially its an idea “catch phrase&# born from the Kaizen approach. Maybe you are familiar with the Kaizen method to change.

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Book Review: APE – Author, Publisher, Entrepreneur by Guy Kawasaki and Shawn Welch

Akamai Marketing

Writing a book is no-less a task master, just a different one from marketing to distribution And. Many writers might think the only role for social media is in the marketing and promotional phase. From crowdsourcing feedback to yes, marketing, the Kawasaki discusses how to leverage an active social community. In the marketing world, we essentially do this through focus groups.

Tool Tuesday: SocialOomph

Akamai Marketing

All of these are things you can set on autopilot with the help of a 3rd party, but you can not do it directly from Twitter. For those services, I use and suggest SocialOomph. Welcome Direct Messages are both a useful tool and the bane of the Twitter existence. A DM is essentially a private message within Twitter; the person whom your sending the DM to has to be a follower. So why do it at all?

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Social Media Strategic Plan Template

Akamai Marketing

In fact, the good news is that much of social media measurement calls on some of the very same techniques that marketers have been using for a long time. The first step in any kind of marketing measurement is the strategic planning phase. Now is the time of year where businesses all over the country are looking forward to the next year and setting goals. Twitter is not a strategy.

Building Content That Attracts Customers and Clients

Akamai Marketing

To explain: last we I talked about how you shouldn’t be too blinded by demographics in social media, because, people like to talk to other people, not marketers. When your building content, you’ve got to remember not to be blinded by the demographics. Sort of. What to Consider When Building Content. Guess what? The same is true of content. Dress for the customer you want.

11 Tips Blogging Tips for Businesses-Authority Building

Akamai Marketing

“Stop thinking like a marketer, sales person, ect. Just don’t write your blog post the same way you write marketing material. Blogging Tips for Businesses: Build Authority. There are many reasons to blog. But today we’re going to focus on one objective: Become an expert in your field. Why bother with becoming an expert in your field? One reason: sales. Its classy.

Why Talking Like A Human Requires An Actor’s Mindset

Akamai Marketing

If you’re in marketing, communications or PR, I bet your answer is “Every.Single.Time.” And this is extremely important, because for all our technology, for all our communication outlets, the reader on the other end is undeniably “real” and undeniably inundated with marketing messages. Several years ago, I started advising people to “ Stop Talking Like a Marketer and Start Talking Like A Human.” And I wish more marketers did. Copy writing Marketing social media It’s important to be thoughtful. Just try it.

Tool Tuesday: Qwitter

Akamai Marketing

That is to say, you feel like things are going great, you’re having engaging conversations regularly and feel as though you even have some “friends&# in Twitter. Its easy to get lulled into a false sense of success. At this point, a wake-up call is imperative. We should never sit on our laurels in social media. Enter Qwitter. Why is this important? That would be worth paying for!

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What the ComScore Digital Year in Review means for small biz marketers

Akamai Marketing

If you thought that 2010 was a big year for digital marketing, you were right. The report is quite detailed and as you consider your marketing strategies for 2011 (provided you haven’t already done so), the report is full of tidbits that can help you make decisions. Most importantly, what the report says to marketers is INTEGRATE. What’s your social currency?

Tool Tuesday: Hashable

Akamai Marketing

Apps Tools social media blog event marketing marketing ToolHashable is a new way to track the depth of relationships, but is it a full blown CRM tool and how can businesses use it?

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Start-ups making social media part of the business model

Akamai Marketing

Case Study Featured small business social media start-ups Fun with Social Media marketingOnce upon a time if you wanted to start a company you have two choices. Hit up your Dad for the cash or shlep down to the bank where you.

Which comes first social media or social media culture?

Akamai Marketing

Much like implementing social media, it takes commitment and collaboration from multiple departments including human resources, communication and marketing and the C-suite actionable leadership. For me, one of the more fascinating aspects of social media is the impact it has had on our culture. Transparency. Collaboration. And business is no exception. This really stood out for me.

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Standing out in the social media herd

Akamai Marketing

social media event marketing marketing small businessWhen you are at a party.and you look around, who do you want to talk to? The people who look interesting or the people who are sitting by themselves?

Who we are…not what we are in social media

Akamai Marketing

If you grew up in a traditional marketing or pr or design field, you probably had the implications and research of demographics beat into your head. You probably studied trends and learned all about how to market to and and communicate with particular generations. People prefer to talk to people, not on-message marketers. social media Trends audience engagement marketingMaybe you even sought to discover emerging trends. Social media really messes all that up, doesn’t it? They are practically meaningless. Individually. But who cares? Not what we are. Who we are.

5 things I’ve learned from failed blog posts

Akamai Marketing

No matter what kind of marketing you do, you have to listen, engage, measure, repeat. Blogging social media blog engagement marketing measurementSo every once in a while…I think I have a fabulous idea for a blog post. I mean the kind of idea that wakes you up at night! One that everyone will appreciate and want to discuss. Last week I had one and I wrote a post about it. Hardly.

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On Alice in Wonderland and Social Media

Akamai Marketing

Alice had lots of marketing avenues to explore, and one day, while Alice was pondering her next marketing move, she saw a White Rabbit. Be prepared to test the market, and don’t be afraid to fail. That’s how PEOPLE view MARKETERS. When social media platforms or communities don’t behave the way marketers expect or want, its easy to call it quits.

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Social Media ROI – what are you measuring and how do you stack up?

Akamai Marketing

Case Study Featured Study social media marketing research ROI studySocial media is growing up and with that a continued demand on ROI. Confusion about ROI, what to track and how continues to linger in businesses large and small. While.

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The difference between an audience and a community in new media

Akamai Marketing

In the marketing world, we toss around some language that can be confusing. You can purchase an audience fairly quickly and start marketing to the audience immediately. Community Conversation social media advertising advice Dell marketingCreative Commons Photo by Daehyun Park. Two of those words are “audience&# and “community.&# Guess what? Read on. It scales.

The Single Most Inexpensive Form of Marketing for Startups

Akamai Marketing

This presentation will take you less than 5 minutes to get through, but will make you re-think your startup marketing efforts permanently. social media

Tool Tuesday: PostRank Analytics

Akamai Marketing

The Freemium model is kind of interesting for Pro Bloggers: it allows registration (in exchange for free use of analytics) to be included in a list of influencial bloggers, making the blog information accessible to professional marketers using PostRank’s additional services (I imagine). It isn’t that we need a tool that does everything. Most obvious of these is Google Analytics.

Measuring Social Media ROI

Akamai Marketing

Social media requires the planning and respect of your entire company, just as any other marketing and communication initiative. Social media marketing requires time and commitment. Social media can support customer service, marketing, sales and PR initiatives. That’s where you’re marketing comes in. Stay Akamai: Phew! Here we go another year. Reap returns.

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6 reasons why social media shouldn’t be a last ditch effort

Akamai Marketing

Social media at its best and most successful is integrated into an overall marketing strategy. Social Media benefits from integration: From email marketing to event marketing to advertising, the ways in which you can make your marketing program stronger using social media is almost limitless. photo by Mr. Thomas (creative commons). Its complicated, isn’t it?

What to learn from the Mashable 5 social media marketing successes

Akamai Marketing

Case Study social media blog marketing strategy suggestionsLet’s say you have a new product. It’s brilliance. Sheer brilliance. You begin to build and allow your imagination to take you to that World-Wide Cruise you’ve always dreamed of.