Social Media Is CRM
Social Media Network Marketing
OCTOBER 15, 2010
Social Media lends itself to Customer Relation Management. Infact Social Media enables CRM to increase the brand and customer connect, get interactive and be more receptive. Thus increasing the brand awareness, creating a positive brand perspective and thereby encouraging loyalty. Tying this invaluable data into a CRM solution generates sales leads, ideas for product direction and strengthens a company's image and brand.
Let's personalize your content