Social Spotlight: Michigan State University and creating community in this ‘new normal’

Sprout Social

Since the closing of campus in March, MSU has relied on user-generated content (UGC) to share the stories of its now-geographically dispersed students and alumni. The world’s smartest science and health minds are focused on diagnosing, fighting and protecting the population from COVID-19, and sharing the stories of how your institution is contributing to our shared knowledge base will inspire pride, hope and connectedness among your university community.

UGC 56

11 chatbot marketing examples to boost your bot strategy

Sprout Social

Based on industry data and what we’ve seen firsthand at Sprout, the answer is a resounding “yes.”. Chatbots are projected to save businesses billions by 2022 by streamlining customer service and bot-based commerce. And if you think that bots are too “cold” or impersonal for your customer-base, think again. The bot suggests questions, likely based on the most common questions their in-person reps receive. “The bots are coming.”.

How Ford Can Ramp Up It's Social Media Turnaround Story of 2009.

Bare Feet Studios

Tagged as: advertising , big business , change , conversation , enterprise , ford , internet tv , podcorps , roxannedarling , scottmonty , Social Media , Strategy , ugc , video , youtube { 1 trackback } New Media Chatter » Blog Archive » Your Week In Review September 17, 2010 at 6:24 am { 14 comments… read them below or add one } mpgomatic December 13, 2008 at 12:36 pm Beautiful post, Roxanne.