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The KISS Method For Determining Social Media ROI

SocMed Sean

The dangers of ignoring knowledge management is that employees who leave your organization take their “tribal knowledge” with them, resulting in loss of access to the information and increased training costs for the persons’ replacement. Decrease in TOC and increase in FCR often results in an increase of CSat.

ROI 269
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Unlocking the Power of Social Media: Mindshare and Snapchat’s Insightful Journey into Consumer Behavior

Bill Hartzer

The first part of the study, spearheaded by Mindshare’s Worldwide Data Strategy and Insight team, involved a quantitative survey of over 28,000 adults worldwide. Learning (16%): Individuals who find happiness in expanding their knowledge base. Joy (19%): Specifically seeking fun, upbeat moments and experiences.

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6 Tips to Boost Your Customer Support Efficiency

The Realtime Report

One way to be proactive in supporting customers is by creating a knowledge base for the questions that they may ask before and after their transaction with you. You can tailor the survey questions to better match the data you gather. The simplest way to conduct a survey is to post a link on social media.

Tips 103
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9 Skills Healthcare Practitioners Need in Today’s World

The Realtime Report

Such courses develop critical skills and enhance the knowledge base of healthcare workers efficiently. A survey published by MHA shows that 93% of healthcare practitioners suffered from stress, and 76% reported burnout in 2020. Work Ethics. Therefore, developing time management skills to excel in the healthcare field is vital.

Skills 91
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9 Skills Healthcare Practitioners Need in Today’s World

The Realtime Report

Such courses develop critical skills and enhance the knowledge base of healthcare workers efficiently. A survey published by MHA shows that 93% of healthcare practitioners suffered from stress, and 76% reported burnout in 2020. Work Ethics. Therefore, developing time management skills to excel in the healthcare field is vital.

Skills 91
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Just get us the Millennials! #Marketing #Fail

Janet Fouts

This data is based on surveys, but in my experience working with millennials they are a diverse group and generalizations don’t always fit. Simply basing marketing on demographics alone is simplistic and patronizing. Mobile is the #1 platform of choice and apps like Amazon, Groupon and Shop Kick are top hits.

Marketing 145
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Talent Management - Taking the Talent Pulse: What Drives High Potentials?

Buzz Marketing for Technology

This quote from company Chairman Bill Gates epitomizes the importance of maintaining high-performing talent in todays knowledge-based organizations. In the survey, high potentials and managers ranked what drives top performance. "Take my 20 best people, and virtually overnight, Microsoft becomes a mediocre company."