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How to create a complaint management system to protect your brand reputation

Sprout Social

For example, social listening tools powered by conversational analytics help brands monitor hashtags and feedback to quickly identify negative comments and respond. Here is a report from Sprout’s Listening capability. Develop a help center Help your customers help themselves by creating a knowledge base.

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Boost Your Video Marketing Strategy with the New YouTube Integration

Oktopost

While every social network tries to encourage the adoption of native video formats, YouTube is still the biggest video-sharing platform in the world. Finally, Oktopost will track engagement on your video content and add this data to every report. And today, we’re proud to announce Oktopost’s new integration with YouTube.

YouTube 113
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B2B vs. B2C Influencer Marketing: Platforms, Practices, and Packaging

Webbiquity SMM

I think and talk and work a lot on the “big four” of the social networking world: Facebook, LinkedIn, Twitter, and YouTube. In your view, what social networks beyond those big four should B2B marketers be paying attention to, if any? Obviously, there are a lot of other platforms out there. We can quantify the ROI.

B2B 306
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Friday Buzz Report for Bare Feet Blog 080725

Bare Feet Studios

This follows in part from our listing on SocialMedia.Alltop.com, which features the web’s best social media blogs. Diva Marketing Sites Us for Blogger Relations I participated in my friend Toby Bloomberg’s blogger relations survey, and was quoted in her summary report. I have so many blog ideas but often run out of time.

Report 40
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Grow Your Wiki

Buzz Marketing for Technology

Gilbane Report. sharing knowledge. social media. In the interview: Laurence Lock Lee explains how social network analysis reveals the connections between people and the resulting knowledge distribution network. EDUCAUSE2006. encyclopedia. enterprise 2.0. Enterprise 2.0 conference. Enterprise Wiki.

Wiki 223
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KM Edge: Where the best in Knowledge Management come together

Buzz Marketing for Technology

We look forward to seeing you soon on your favorite social networking site! -->. Earlier this week, Dale Arseneault published some additional ideas about KM measurement on his blog Reflections on Knowledge Management and Organizational Innovation. Shaking Hands in a Social Networking World. Knowledge Base.

Web 2.0 150
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Eight steps to thriving on information overload

Buzz Marketing for Technology

Future Exploration Network. Books and Reports. « Professional services network offsite: Tapping the Power of Collaboration | Main | Audio stream of radio interview on Facebook, networks, connectivity, and media » Eight steps to thriving on information overload. Living Networks. Articles and Reports.

Web 2.0 244