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B2B vs. B2C Influencer Marketing: Platforms, Practices, and Packaging

Webbiquity SMM

We extended that interview with three questions that take a deeper dive into influencer marketing platforms as well as the similarities and differences between influencer marketing in the consumer and business worlds. The Best Influencer Marketing Platforms for B2B and B2C. Obviously, there are a lot of other platforms out there.

B2B 306
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Jira Service Management vs Zendesk: Which Software Do You Need?

The Realtime Report

Whether you’re overseeing a customer support team or an IT support unit, this guide will illuminate the distinct advantages and functionalities of these two customer service platforms. While this flexibility is an advantage, it’s important to note that the platform lacks pre-built automation templates.

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9 Chatbot builders to enhance your customer support

Sprout Social

We’ll also compare some of the leading platforms in the market so you’re equipped to select the best solution for optimizing your customer connections. Look for platforms that provide drag-and-drop functionality, pre-built templates and clear onboarding. But where do you start with building a chatbot?

Hubspot 97
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Top 10 customer service software tools

Sprout Social

The platform empowers customers with self-service features such as guided widgets to lead users to relevant answers via your company’s knowledge base. The platform automates tasks such as routing and handing off tickets while emphasizing a fair balance of work among reps.

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How to create a complaint management system to protect your brand reputation

Sprout Social

Engaging in an open dialogue on social media or review platforms demonstrates transparency and responsiveness, which helps foster more personal relationships with your audience. Track online reviews Customers often flock to review sites to complain about a company, but manually monitoring all the different review platforms is challenging.

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The KISS Method For Determining Social Media ROI

SocMed Sean

The loss of this knowledge can ultimately impact your customer satisfaction if the tribal knowledge was never captured in any organizational knowledge base. Think of your internal knowledge base as the “Facebook for your company” and create an environment where employees are encouraged to connect and share.

ROI 269
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LinkedIn Ads Reporting in Oktopost: A Centralized View of Your Organic and Paid Social

Oktopost

Here’s what we think about it: the biggest value of integrating social advertising functionality into your social media management platform is all about DATA. No more stitching reports from different platforms and wasting time on tedious Excel tables. ”, we occasionally get asked by our customers.