Remove Instant Messaging Remove Mobile Remove Policies Remove RFP
article thumbnail

IBM SJ 45-4 | Ethnographic study of collaborative knowledge work

Buzz Marketing for Technology

The participants described to us how they collaborated with others to get their work done, the situations in which they depended on others for completing work projects, and the ways in which they were bound by company or client policies or procedures. ” Some processes were carried out exclusively by e-mail or instant messaging.