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New at Hootsuite: Customer Care, Inbox, and Amplify Updates

Hootsuite

We’re reimagining that customer care experience with our acquisition of Sparkcentral , a platform that helps the world’s most customer-focused brands deliver exceptional service via social and messaging channels including SMS, WhatsApp, live chat, Twitter, Facebook, Instagram, and others. Mitigate risks with security and pause.

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Social Pros Podcast – Justin Levy, Citrix Online

Convince & Convert

Pinterest, Instagram, Path, etc., We’ve spent probably the past six months or so, maybe more, testing a SharePoint Intranet because our company is a Microsoft company, so we have SharePoint as an Intranet. Jay : I think it’s part of a larger trend towards Johnny can’t read or Johnny refuses to read.