Convince & Convert

SEPTEMBER 11, 2011

Other than signing book deals, the favorite sport of the social media punditry these days seems to be bashing Klout. The most recent example was from B2B social media thinker Paul Gillin who wrote a post unveiling the flaws in Klout’s ranking scheme. Instead, they object to the very notion and existence of Klout.

Klout 157

Klout Nielsen Influencer Social CRM 157

Laurel Papworth

JUNE 17, 2012

Klout is the social media measurement tool that measures influence – how many followers, how much interaction and the style of interaction that a person has in their personal or business social network. E.g. Klout updates an influencers score but you see it on Salesforce or in a Reuters newspaper article.

Klout 101

Klout API Influencer Social CRM 101

SocMed Sean

DECEMBER 9, 2011

Below is a list of 10 terms that I think social media pros use or focus on that sometimes confuse our clients. 1) Influence – Influence is not the same as clout. And it’s certainly not the same as Klout. I wrote a full article on why the phrase social CRM is just stupid.

Social Media 255

Social Media Social CRM Creative Commons Sentiment 255

Convince & Convert

MARCH 22, 2011

You need to focus on how to “be&# social as a company, and worry less about how to “do&# social. This is because social touches do not occur in isolation. I’ve seen a LOT of teeth gnashing lately about online influence , and Klout , and the paucity of clicks that most social updates generate.

Klout 141

Klout Virtual World Training Social Media 141

Webbiquity SMM

MAY 10, 2011

On ClickZ, Heidi Cohen reports that even at this stage, only one in three companies are even trying to measure social media ROI, because doing that is hard, though she also outlines five other social media metrics that matter. It can influence your prospects to buy from you, but doesn’t normally lead straight to a purchase.

ROI 192

ROI Case Study Bazaarvoice Klout 192

Convince & Convert

AUGUST 26, 2010

Keyword Volume and Analysis – Comparative data across multiple terms Influencer Report – Who is talking about you that has disproportionate online influence? Excellent Social Archive Capabilities But given that RowFeeder is intended for the data warrior, my favorite feature is the spreadsheet capture of all mentions.

Social Media 118

Social Media Strategy Analysis Reputation 118

Convince & Convert

JUNE 17, 2010

Certainly, it’s not a comprehensive influence formula like Klout , or other Twitter-influence arbiters ( interesting study this week from Sysomos ), but it’s easy to calculate, and I think it makes sense. So, I’ve started to look at followers per tweet as a metric that focuses on the efficiency of time spent.

Twitter 124

Twitter Metrics Social CRM Consultant 124