Social Pros 11 – Vanessa Sain-Dieguez, Hilton Hotels
Convince & Convert
APRIL 12, 2012
This is Episode 11 of the Social Pros Podcast : Real People Doing Real Work in Social Media. This episode features Vanessa Sain-Dieguez who is the Social Media Director at Hilton Worldwide. Read on for insights from Vanessa, and Eric’s Social Media Stat of the Week (this week: 27% of people go through other channels before calling customer service lines). It is episode number 11 of Social Pros. It’s purely social.