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Hotels and Social Media Travel Tourism

Laurel Papworth

Just had a rather crappy experience with Discover Australia – they advertised “Free Internet -Exclusive&# for the hotel we wanted to stay in, then after we booked (we sent a confirmation email with a question on the internet) said “Oh it’s just a FREE 1/2 HOUR&#. features and functionality on the hotel website.

Hotels 85
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Social Media Sites Rank Lowest For Customer Satisfaction

The Realtime Report

Hotels also show a disparity, ranked at 84 for website satisfaction but only at 77 for overall customer satisfaction. Are you surprised that social media websites ranked so low among the industries surveyed? Social Media 68. Twitter Users Log In Via Mobile, #RLTM Scoreboard Smartphones Surpass TV in Time Spent with Media.

Sites 177
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Social Media Intelligence: What It Is & Why You Need It

Hootsuite

All of this information can then be used to inform campaigns, create more effective content, and increase the ROI of your social media efforts. 4 main components of social media intelligence Social media intelligence is composed of four main components: monitoring, collecting, analyzing, and taking action. Hootsuite does it all.

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Five Signs the Future Belongs to User-Generated Content

Waxing UnLyrical

Live event social media generally involves a social media person or standard event-goer using a mobile device to put content online. Now, there are all kinds of devices that allow individuals to put pictures up without having to make comments or even bring up their own social networks. Gamification.

Content 253
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Tech and sanity – You can have both!

Janet Fouts

I take conference calls on the treadmill, in a hotel lobby, at a conference or sometimes on my horse. Here are a few of the apps that allow my business to be mobile, always on, and productive wherever I am and almost all work across multiple devices, crucial for a mobile workforce. Flexibility is key in this business.

HootSuite 137
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Creating an online review management strategy

Sprout Social

Reviews have only become more accessible with the proliferation of mobile apps and the addition of readily visible ratings in search results. Harvard Business Review reviewed tens of thousands of TripAdvisor hotel reviews and if available, the hotels’ responses. TripAdvisor rounds to the nearest half star.

Review 101
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How to Use Social Media to Plan Your Next Vacation

Ignite Social Media

This feature is only available on mobile for now but you can find it by typing in a search term like “European Destinations” into your search engine. It also adjusts flight options seamlessly, and it sorts hotel choices based on your star preferences, showing you what’s bookable for your desired travel dates.”