Hashtag Issues Social Enterprise Social Networking 
Buzz Marketing for Technology
JUNE 27, 2008
Here’s another summary of all the tweets referencing my talk, created using Summize , a great tool that lets you search for twitter posts by topic, person, hashtag , etc. Social Enterprise: Interview with 7thFloor Magazine. Jun 25, 2008 0.
Direct Marketing Observations
JANUARY 4, 2010
Ahh, therein lies the issue. Contact centers are traditionally very strong with telephone support so incorporating online social media into contact centers is certainly a challenge. There may be nothing more important however to developing a truly social enterprise than incorporating the contact centers in a meaningful way.
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