article thumbnail

5 Ways To Use Social Media Content For Customer Success

Keyhole.co

GoPro The camera company GoPro actively encourages users to share videos taken with their products on social media using specific hashtags. Bonus: You can add campaign hashtags and keywords to Keyhole. It goes beyond just monitoring social media platforms for brand mentions and hashtags.

article thumbnail

21 best social media analytics tools

Unmetric

Using the tool’s hashtag tracker you can discover the most engaging hashtags used by your brand. In addition to that, the tool gives you real-time social insights on sentiment analysis and mention analysis. Reputology analyzes customer sentiment to help have a better approach to brand reviews. G2Crowd Rating: 4.7.

Analytics 125
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Social Media’s Response to Apple vs. The FBI

Convince & Convert

On Tuesday, Virgin’s promotion was shared on Twitter, topping their popular tweets from the week: Still, #LetModFly is only ranked fifth among their Top Hashtags: With the promotion running just until February 21, concern can be drawn over the fact that the hashtag has only been used 11 times. ” Tech: Apple vs. the FBI.

Apple 60
article thumbnail

How To Create A Social Media Report & Automate Your Reporting In 2022

Keyhole.co

Sentiment shows how people feel about your business. For instance, the keyword “iPhone” reflects the Apple brand. Keyhole’s Twitter analytics feature allows you to track accounts & hashtags on Twitter in real-time. Keyhole’s YouTube Analytics tracks conversations by unlocking sentiments and the like/dislike ratio.

Report 52
article thumbnail

111 Time-Saving Keyboard Shortcuts for Social Media Managers (PC and Mac)

Hootsuite

But seriously: Shortcuts can help you schedule social media posts, reply to DMs, insert hashtags (without copy/pasting), switch between tabs and accounts, and so much more. Search for positive brand sentiment Tweets: :) + your company name (or any other term). Search for negative sentiment Tweets: :( + company name.

article thumbnail

102 Compelling Social Media and Online Marketing Stats and Facts for 2012 (and 2013)

Webbiquity SMM

number of followers and fans) and social media-driven website traffic, but only about half measure share of voice and sentiment. 30% of marketers report using hashtags tied to specific campaigns, while 26% use Promoted Tweets. Convince & Convert ). 9 out of 10 marketers say they measure social presence (e.g., eMarketer ).

article thumbnail

The 7 Most Important Social Media Marketing Metrics

Keyhole.co

Brand mentions and sentiment. It also helps you know if you are using the right combination of hashtags or keywords in your posts. As this can help you understand brand awareness and sentiment. You can also search your brand’s hashtag using a hashtag analytics tool or the platform search engine. Engagement counts.

Metrics 131