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Event: Customer Service Call Centres and Social Media

Laurel Papworth

I’ve been asked to speak in Melbourne on April 15th (evening) about the impact of social media, online communities, social networks and call centres. And yes, the exception is when you want to play with the network and offer them competitions and campaigns. Attached File >> VIC Forum 150410 WEB.pdf.

CSR 65
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KM Edge: Where the best in Knowledge Management come together

Buzz Marketing for Technology

In the current issue of Inside Knowledge magazine, editor Jerry Ash raises the same question that Chris Hearne brought up in this blog a few days ago : If virtual is so great, how come conferences are booming? As Larry [Prusak] says, "If the virtual world is so great, why are the planes still full?". Comments (0). Comments (1).

Web 2.0 150
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Non di solo Google.

Buzz Marketing for Technology

Valutare conversazioni e forum. - You: Valutare i forum (via Blog). image: Blog] You posted an entry on eLearning Goddess Valutare i forum 7:27 am - Comment. I must confess that the educational examples of the use of avatar based virtual worlds for student learning have consistently d. eLearning Goddess.

Google 100
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Wired Campus: Computer Literacy Doesn't Mean Information Literacy, Report Says - Chronicle.com

Buzz Marketing for Technology

Opinion & Forums. Leadership Forum. Technology Forum. Campus Piracy Company Watch Distance Education Gadgets Leadership Legal Troubles Libraries Offbeat Open Access Research Search Engines Security Social Networking Student Life Supercomputing Teaching TechForum2008 Video Virtual Worlds Wikis.

Report 130
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22 Twitter revenue streams – monetizing tweets

Laurel Papworth

Whenever I present or give classes on monetizing social networks and online communities people usually have two questions. SMS other social networks are built on SMS revenues such as SMSFun. Virtual Real Estate a tough one again if you are not a virtual world like Second Life but how about a special forum for payment.

Twitter 99
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The time is right for pervasive social gaming

The Way of the Web

The response on forums and the letters page the following month were full of dismissive replies from ‘hardcore’ gamers. The largest of these games has more members than Twitter, and taps into both the viral distribution mechanisms available on social networks, and the most insightful game theory to ensure return visit.

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Websites, Emails, Chats, Forums, Social Media, Clouds, QR Codes

Social Media Network Marketing

Twenty years back having your Business and Brand in the virtual world was not a very digestible thought. Being on Social Media was not even thought of. Unfortunately a lot of mishaps took place and the online world was seen with a lot of suspicion. Simultaneously the Forum Platforms were getting strong.

Forums 94