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Social Media and the Contact Center for Dummies (Wiley)

Buzz Marketing for Technology

One of the biggest challenges for organizations today is managing the flow of information about their brands, products, and services that occurs in social media channels, including microblogs (such as Twitter), social networking sites (such as Facebook), blogs, and online forums. Share it on StumbleUpon. Tweet This!

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Social Media for the Boardroom

Buzz Marketing for Technology

They identified around 60 Million conversations (per year) across blogs, microblogs such as Twitter, discussion forums and social networks like Facebook and other enabling technologies such as YouTube, Vimeo and Flickr relating to Energy. Share it on StumbleUpon. Email this to a friend? Subscribe to the comments for this post?

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Social Media Listening for B2B Marketing

Buzz Marketing for Technology

One of the biggest challenges for organizations today is managing the flow of information about their brands, products, and services that occurs in social media channels, including microblogs (such as Twitter), social networking sites (such as Facebook), blogs, and online forums. Share it on StumbleUpon. Tweet This!

B2B 206
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What’s the Best Social Media Monitoring Tool? It Depends

Webbiquity SMM

I’ve used this tool on behalf of small clients for finding hundreds of key influencers on Twitter, blogs and various other social networking sites and forums. blogs, microblogging sites, social networks, etc.). Share it on StumbleUpon. Results can be exported to Excel for further sorting and analysis. Social Mention.

SM2 202
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Choice of Form: Two Legal Seminars As Social Media

Techipedia: Tamar Weinberg

The blogger (Professor Jutras) posts his ideas, occasionally throws in some editorial and takes some light, widget-fed microblogging (the current events some students share). I see this seminar as a forum. In a forum, some threads get “stuck&# to the top and are thus afforded more visibility. I see this seminar as a blog.

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Book Review: Social Media Marketing

Webbiquity SMM

Microblogging (Twitter, Jaiku, Identi.ca; Li helpfully notes that “the power of microblogging for a business can be huge, if you add personality into your Twitter stream and not just allow it to be automated.&# Forums and Message Boards (the oldest and second-most commonly used forms of social media). Post on Google Buzz.

Review 152
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Apple Gets More Serious About Using Twitter, but Why it Doesn't Matter

Techipedia: Tamar Weinberg

They have discussion forums that are visited by moderators who merely police the content itself, but change never comes from suggestions offered in the forum itself or in the posts, even if hundreds of users contribute the same identical observations. Be proactive and not reactive. (To Answers Yahoo!

Apple 154