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Social Pros 11 – Vanessa Sain-Dieguez, Hilton Hotels

Convince & Convert

Read on for insights from Vanessa, and Eric’s Social Media Stat of the Week (this week: 27% of people go through other channels before calling customer service lines). The RSS feed is: [link]. Our friend, Vanessa Sain-Dieguez from Hilton Hotels is going to join us in a little bit. Listen Now. Eric : Absolutely none.

Hotels 118
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Brands go bananas over #RahulBoseMoment

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For those of you scratching your heads and wondering why images of bananas are taking over social media feeds in India, here’s what happened: A video tweeted by Indian actor Rahul Bose explaining the exorbitant amount he was charged for two bananas at a luxury hotel took the internet by storm—5,700 retweets and counting so far.

Brands 121
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How to Capture the Excitement That’s Already There

Convince & Convert

Kevin Hunt , Corporate Social Media Manager at General Mills , joins the Social Pros Podcast this week to discuss bringing social power back in-house, managing multiple brand stories at once, and figuring out how to capture the excitement that already surrounds a brand and its products. Holy Social!

How To 123
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When Important Websites Crash

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This is problematic, because Buffer allows its clients to schedule the social media that it would like to share across a myriad of social networks. This social media management tool was suddenly pushing spammy comments on to individual''s and corporation''s public pages. crisis management. buffer app.

Apple 91
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Social Media Algorithms: How They Work and How to Use Them in Your Favor – Michael Stelzner [SSM032]

Buffer Social

We had the pleasure of chatting with Michael all about how social media algorithms work and how marketers and businesses can implement strategies to use algorithms in their favor to get great content seen. How the Facebook and Twitter algorithms work. How to overcome social media algorithms. Buffer on Twitter.

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Social Pros 30 – Eric Schwartzman, Social Media Boot Camp

Convince & Convert

Read on for insights from Eric plus Eric Boggs ‘s Social Media Stat of the Week ( This week : Twitter gets 15% more media mentions than Facebook.). The RSS feed is: [link]. ” That type of clarity from Twitter is welcome to us. Listen Now. Find us on iTunes: [link]. Please Support Our Sponsors.

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Social Pros 27 – Jeremiah Owyang and Rebecca Lieb

Convince & Convert

Read on for insights from Jay Baer plus Eric Boggs ‘s Social Media Stat of the Week ( This week : 76% of CMOs think that social has a measurable impact on sales and social data impacts decisions for 89% of CMOs.). The RSS feed is: [link]. You should RSS feed that. Listen Now. Tune in for that.