PKM and the Organization - Pollard
Buzz Marketing for Technology
JUNE 27, 2008
Simple, intuitive collaborative workspaces and worktools (enhanced, simplified versions of wikis, BaseCamp etc.) When I asked him about Instant Messaging, he said he handled it the same way. Pre-assemble a file of possible leave-behinds -- cheat sheets, step-by-step instructions, FAQs, bookmark lists etc.
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