article thumbnail

A Closer Look At The New Radian6 Engagement Console Features

Dave Fleet

Tweet Earlier this week I posted a review of some new features Radian6 has incorporated into its online dashboard. Super users have an additional screen in Radian6′s online dashboard where they can see users and profiles, and edit each. The Radian6 team will undoubtedly keep rolling-out adjustments over time. Permissions.

Radian6 268
article thumbnail

What Does Salesforce-Radian6 Deal Mean for Everyone Else?

Net-Savvy Executive

Every few seconds this morning, TweetDeck brings another comment on today's announcement that Salesforce.com is buying Radian6. The announcement's not exactly a surprise—Radian6 was the obvious acquisition target in social media analysis (SMA), and their platform had supported Salesforce integration since mid-2009.

Radian6 85
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

Earthquake: Canadians Turn to Social Media Instead of Diving for Cover

Dave Fleet

We did a little research on social media activity regarding the earthquake using Radian6. This is another example of the power of social media in providing up-to-the second news in a way that would have been unimaginable a few years ago. Tags: Thornley Fallis Communications social media Radian6.

Radian6 390
article thumbnail

There Is A Bigger Picture (And It's Worth Thinking About)

Twist Image

We schmoozed a little bit when I spoke at the Radian6 user summit a few years back in Boston. I had not seen Steve Garfield in a long time. That''s not entirely true. I first met Steve in 2006 at the first-ever PodCamp Boston. We caught up over dinner this past week at HubSpot ''s incredible Inbound 2013 event in Boston. business book.

Radian6 111
article thumbnail

Book Review: Delivering Happiness, by Tony Hsieh

Dave Fleet

When I think of examples of companies known for successful adoption of social media tools, a few names always come to mind – Dell, Radian6, Freshbooks… and Zappos. (On On a related note, all of those companies have gained a reputation for good service via social media – a topic for a future post, perhaps…).

Review 296
article thumbnail

11 Steps to Developing a Digital Crisis Communications Plan

Justin Levy

Over the past couple years as social media has continued it’s explosive growth, we have seen so many examples of companies who have experienced a crisis due to an accidental tweet, a campaign gone wrong, a misstatement by a spokesperson or the collapse of an industry. Escalation ladder and flow. Who needs to be notified and when.

Radian6 254
article thumbnail

A Day I’ll Always Remember

Convince & Convert

Beyond these full case studies, the book contains examples from nearly 50 other companies, most of them small and medium-sized businesses (we selected smaller businesses on purpose so that more readers would be able to identify with the examples). Feb 14 Radian6 Webinar. Thank you for your support and generosity. Feb 10 Phoenix.

Radian6 134