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How to use voice of customer data to improve your customer relationships

Sprout Social

T-Mobile customers, pick between a free Whopper or free Impossible™ Whopper with any $1+ order and #TMobileTuesdays. In this case, Burger King refers to a popular customer request as a direct influence on its partnership with T-Mobile. you guys asked, and we heard… pretty clearly. Not valid in AK & HI. qual’g plan req’d.

Data 125
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Ford's Got a Reason to Fiesta

Social Media Marketing

It was a remarkable event - check it out on Current - featuring the band Parachute, a short awards ceremony hosted by Jake & Amir , mobile tweeting food vehicles (including the famed KogiBBQ and Coolhaus ), and the first reveal of the 2011 Fiesta. The numbers were great.

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10 Reasons Market Research is Critical to Social Media

Adam Cohen

Tried and True Methods to Solicit Customer Feedback Industries are changing rapidly, and the need to conduct focus groups, surveys and gather feedback is too. Wouldn’t you want to leverage that insight to avoid a misdirection in using social media?

Research 265
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PBEVENT 2015: A Roundup of Tips and Advice Shared at the ProBlogger Training Event Sessions

ProBlogger

On August 14 and 15, more than 700 bloggers and online creatives descended upon the RACV Royal Pines on Australia’s Gold Coast for two days of learning and networking at the ProBlogger Training Event. One of the key themes of the event was to make small changes. Look at the content that is resonating and focus more on that.

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How to Test Content Marketing and Digital Campaigns with Social Media

Pam Moore

Social media is equivalent to one big fat focus group that never sleeps. How to test different marketing call to actions, offers, events, milestones. There is not a time of day or night that you can't crawl up in your cozy chair with your laptop and learn what people think of you and your brand. It's there for the taking.

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How Do I Keep My Facebook Group Alive?

agora pulse

Set a color scheme for your group. This will change the buttons and hot links to the color of your choosing– at the moment, this feature is only available on mobile. Select “Edit group settings” from the menu then scroll down to the colors menu. Host offline events. Here’s a photo from the event.

Groups 74
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How Do I Keep My Facebook Group Alive?

agora pulse

Set a color scheme for your group. This will change the buttons and hot links to the color of your choosing– at the moment, this feature is only available on mobile. Select “Edit group settings” from the menu then scroll down to the colors menu. Host offline events. Here’s a photo from the event.

Groups 74