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The role of AI in creating a more human customer experience

Sprout Social

AI customer experience is the use of AI technologies like natural language processing (NLP), text analysis and sentiment analysis to delight customers wherever and however they interact with your brand. In this manner, sentiment analysis can identify factors affecting your brand image, customer retention rate or brand loyalty.

Sentiment 104
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Twitter Advanced Search: A Comprehensive Guide for 2023

Keyhole.co

It lets you filter tweets based on specific criteria such as keywords, hashtags, dates, and users. Twitter for Mobile For starters, the mobile version doesn’t have a dedicated Twitter advanced search feature. It tells the search engine to dig out content with the exact phrase as it’s entered, in the same order.

Twitter 52
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12 Best Social Media Automation Tools For The AI Age (2023)

Keyhole.co

The platform lets you generate practical content ideas and hashtags to escape the creative block. It offers a self-learning engine to discover the best content ideas in seconds. Here, you get instant access to brand mentions across social, news, blogs, videos, etc. Sprout Social also detects trends and gives you ideas for future posts.

Tools 52
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Top 22 Social Media Monitoring Tools To Stay Informed In 2023

Keyhole.co

Keyhole is a social media analytics solution allowing you to track hashtags and keywords to monitor relevant conversations online. It will also give you key analysis into relevant topics, sentiment analysis, demographic breakdown, and surface the top influencers in the conversation.

Tools 52
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10 best competitor benchmarking tools in 2019

Unmetric

Sentiment analysis helps you identify how a certain brand or post is perceived by people. By applying sentiment analysis on your competitor’s profile you can, to a certain degree, get an idea of how people had reacted to a competitor’s campaign and in turn borrow ideas from them to tweak yours. G2Crowd Rating: N/A.

Tools 85
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102 Compelling Social Media and Online Marketing Stats and Facts for 2012 (and 2013)

Webbiquity SMM

Find the answers to these questions and many, many more here in over 100 engaging and intriguing social, search, content, inbound, email, mobile and other marketing stats and facts from the past few months. number of followers and fans) and social media-driven website traffic, but only about half measure share of voice and sentiment.

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The Social Media Monitoring Lighthouse – A Guide on What and How to Monitor

Razor Social

Every monitoring tool will provide you some capability of monitoring specific keywords (in isolation, as part of a URL, as a hashtag etc.). Sentiment Analysis. ” Sentiment analysis has a bad name because it’s never 100% accurate. .” Keyword/Topic Monitoring. Social Analytics.