Convince & Convert

MARCH 28, 2012

So with Americans already willfully engaging in casual gaming, doesn’t it make sense for brands to gamify their customer service call center experiences to leverage an activity customers clearly (and already) enjoy ? Increased Loyalty - Gamification of customer service will drive engagement and brand loyalty.

CSR 127

CSR Airlines Loyalty Hashtag 127

Convince & Convert

MARCH 28, 2012

So with Americans already willfully engaging in casual gaming, doesn’t it make sense for brands to gamify their customer service call center experiences to leverage an activity customers clearly (and already) enjoy ? Increased Loyalty - Gamification of customer service will drive engagement and brand loyalty.

CSR 126

CSR Airlines Loyalty Hashtag 126

agora pulse

OCTOBER 26, 2020

If your team needs a full-featured social media scheduling tool, Agorapulse delivers. In addition to comprehensive publishing, engagement, and reporting features, this tool also has an integrated social customer relationship management (CRM) where you can track conversations with followers and even identify influencers.

Social Media Management 138

Social Media Management Social Media Tools Social CRM 138

agora pulse

JUNE 22, 2020

When you want to provide efficient, effective social media management, using native tools for Facebook, Twitter, and other platforms just isn’t enough. After all, jumping from platform to platform to post content, engage with followers, and check analytics isn’t ideal for your productivity. Social media inbox. Social media CRM.

Features 147

Features Social Media Social CRM Social Media Management 147

agora pulse

APRIL 7, 2020

If your team needs a full-featured social media management tool, Agorapulse delivers. In addition to comprehensive publishing, engagement, and reporting features, this tool also has an integrated social customer relationship management (CRM) where you can track conversations with followers and even identify influencers.

Social Media Management 208

Social Media Management Social Media Tools Collaboration 208

Hootsuite

JANUARY 24, 2024

These templates help streamline communication and ensure a consistent and efficient approach to addressing inquiries, comments, reviews, and other forms of engagement on social media. Why are social response templates so handy? They allow marketers to respond quickly and efficiently, especially during peak engagement times.

Template 101

Template Templates Social Media HootSuite 101

Visually SM

JULY 27, 2020

In addition to monitoring and managing multiple social networks, SproutSocial’s clean interface also delivers deeper analytics. For example, the platform gives you calculated engagement and influence scores, and if you’re using social media for customer support, it also measures your response time.

Social Media Management 246

Social Media Management Social Media Tools Domain Name 246

agora pulse

OCTOBER 28, 2020

Because my agency manages several social media profiles and depends on team collaboration, I find that using a single dashboard is more efficient and helps eliminate mistakes. Read on to discover how a social media dashboard can help your team do more, from scheduling and engagement to listening and reporting. Social CRM.

Social Media Management 105

Social Media Management Tools Social Media Aggregator 105

Rebekah Radice

SEPTEMBER 28, 2015

31 Tips on How to Use Social Media to Boost Sales. The key to building lasting relationships is engagement. A1 the more you engage the more people you meet. Get Into Hashtags. Hashtags give you reach into a previously untapped market. Social media lets you foster a positive emotional response towards your business.

Social Media 161

Social Media Tips How To Hashtag 161

Hootsuite

SEPTEMBER 16, 2022

You can then revise your strategy to connect with your followers where they’re most likely to engage. Social media analytics tools also allow you to track customers and leads from your social content all the way through to a purchase or other conversion. Benefits of social media analytics tools.

Social Media 134

Social Media Tools Marketing Analytics 134

Techipedia: Tamar Weinberg

APRIL 15, 2015

If you don’t know what Rapportive is, I’ll tell you here: Rapportive was (past tense) an excellent plugin that worked with Gmail and Chrome or Firefox to learn all social media associations with an email address. It was an internal social CRM of sorts. I barely use hashtags at all. Pretty sweet, right?

Data 100

Data Tools Bookmarklet Social CRM 100

Keyhole.co

OCTOBER 19, 2022

Social media with almost 4.6 That’s why using social media analytics tools has become indispensable for crushing brand competition and building an engaged social media audience. With hashtag tracking, you are able to find the most impactful influencer accounts before your competitors. Image Source.

Analytics 52

Analytics Social Media Tools Price 52

Keyhole.co

NOVEMBER 30, 2022

Social media with almost 4.6 That’s why using social media analytics tools has become indispensable for crushing brand competition and building an engaged social media audience. With hashtag tracking, you are able to find the most impactful influencer accounts before your competitors.

Analytics 52

Analytics Social Media Tools Price 52

Convince & Convert

DECEMBER 31, 2015

An interesting feature of Mention is that it allows the right people to engage with an audience in discussions that are taking place somewhere else. and watch related posts appear alongside easy-to-understand engagement data. How do you manage to craft and publish multiple “interesting” or “engagement-inducing” tweets every single day?

Engagement 60

Engagement Strategy Social CRM Hashtag 60

Keyhole.co

JULY 9, 2023

Compare your performance with your competitors, including their best time to post, popular content types, top hashtags, average engagement rate , and more. Track any keyword/hashtag and monitor your and your competitors’ online presence and impact.

HootSuite 52

HootSuite Social Media Management Social Media Price 52

Convince & Convert

SEPTEMBER 30, 2015

An interesting feature of Mention is that it allows the right people to engage with an audience in discussions that are taking place somewhere else. and watch related posts appear alongside easy-to-understand engagement data. How do you manage to craft and publish multiple “interesting” or “engagement-inducing” tweets every single day?

Engagement 60

Engagement Social Media Social CRM Hashtag 60

agora pulse

JULY 14, 2020

To simplify your engagement strategy , you need a convenient way to handle mentions, replies, comments, and DMs. Look for a Twitter tool that lets you monitor and respond to all types of engagement in a single inbox. Get ideas and examples for all the popular social media channels, then plan your own in a FREE calendar.

Tools 97

Tools Twitter Social Media Management Team 97

Convince & Convert

MAY 17, 2012

Although we consult primarily for large and medium-sized businesses here at Convince & Convert, we are often asked online and in speaking engagements about social media management tools for smaller businesses. Better engagement across multiple networks. In-depth analysis of your social media marketing program.

Social Media Management 162

Social Media Management Small Business Social Media Tools 162

Convince & Convert

FEBRUARY 19, 2016

Let’s say you’ve got a market and you want to know who should you be paying attention to, who should you engage with in that market, what do you need to know? So if you want to engage with them on Facebook, LinkedIn, etc., Down below here, we can see who their leaders are and what hashtags they’re using.

Influencer 60

Influencer Marketing How To Report 60

Convince & Convert

AUGUST 26, 2010

To date, customers of RowFeeder have either been interested in monitoring social media campaigns (tracking hashtags, Twitter replies, etc.); or engaged in brand reputation management, often on a weekly basis. “We think we’re ideal for companies needing that next level of insight into online conversation,&# he said.

Social Media 119

Social Media Strategy Analysis Reputation 119

Webbiquity SMM

DECEMBER 4, 2012

Social Media Campaigns Don’t Match When Consumers Are Online by Spin Sucks. The brilliant Gini Dietrich reports on research showing that marketers commonly choose the wrong time of day to post and engage on Facebook, Twitter and YouTube, as well as to send emails. 12 Essential Social Media Cheat Sheets by Mashable.

Social Media 213

Social Media Resources Tips Policies 213

Sprout Social

DECEMBER 20, 2022

Rather than adding these activities to your manual to-do list, using automation tools to get them done will help you: Save time managing every social media account in one place. Stay active on social media when your audience is most engaged or outside business hours—without you being there. Who is this for? Free or premium?

Social Media 96

Social Media Tools Sentiment Small Business 96