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How to create a complaint management system to protect your brand reputation

Sprout Social

Without a process, your customer service team may spend more time and energy than needed to resolve issues or potentially respond in a way that could do more harm than good due to a lack of information. And a knowledge base or a self-service portal integration will equip your agents with relevant information, solutions or FAQs.

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The Radical Mindset Shifts That Helped Me Build a Multi Six-Figure Business During a Time of Scarcity

Buffer Social

View this post on Instagram A post shared by SmallBiz PR Expert | Gloria (@gloriachoupr) I practiced radical generosity Common advice for knowledge-based business owners is to not give away too much for free. That’s how you build expertise.

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How to Grow A Social Media Channel From Scratch

Social Media Strategies Summit

To help you out, Mike Mueller — Digital Media Specialist at the US Department of Energy’s Office of Nuclear Energy — shared the best practices he learned from launching the agency’s Facebook, Twitter, and LinkedIn accounts at our Social Media Strategies Summit for Government. Image source Of course, those aren’t the only options.

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Keynote: The Social Web Is More Than Tweets the Eye | Bare Feet Blog

Bare Feet Studios

First let me thank Quincy Solano and team from Technology News Bytes and our own Social Media Club Hawaii for creating a high energy event! Share some of you, your energy, with them. You were awesome Tara and Rob – I loved having you there with me.) And check out NonStop Honolulu’s photos from the Tweetup afterwards.

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Rox is Named to List of 50 Most Influential Women in Social Media.

Bare Feet Studios

She share’s this listing with manyother awesome women, including our friend and Hawaii neighbor Deborah Micek. We appreciate the connection and hope you will leave a comment or let us hear from you. We are serious about the quality of our work but otherwise like to keep things as light-hearted as possible.

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KM Edge: Where the best in Knowledge Management come together

Buzz Marketing for Technology

World class gatherings of people in the flesh are huge opportunities rewarded by the human energy that accompanies the electric exchange of knowledge in real space. Knowledge Base. But every time I go to an event, I learn better. As Larry [Prusak] says, "If the virtual world is so great, why are the planes still full?".

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Rox is LIVE on the Andy Bumatai Show Today

Bare Feet Studios

We appreciate the connection and hope you will leave a comment or let us hear from you. We are serious about the quality of our work but otherwise like to keep things as light-hearted as possible.