Are You Creating Social Media Scorched Earth?
Dave Fleet
AUGUST 30, 2010
“In too many cases, the “best practices espoused by digital agencies are less about “serving the community and more about driving a rush of new fans, without much thought re: how to keep those fans engaged on a LONG-TERM basis. — Todd Defren. As corporate spending on social media-based communication continues to rise, I’m beginning to worry that many brands are inadvertently adopting a ’scorched earth’ approach to their online activities.
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