Communication is about what they hear, not what you say
APRIL 24, 2012
If you think you’ve conveyed something but the other person hears something completely different, is that their fault or yours? . Recently a friend of mine posted a photo on Facebook: As pithy and humorous as it was, I disagreed. Strongly. From my perspective the onus is on you to consider not just the words coming out of your mouth, but how they are received. Everyone has their own background and context that they overlay on top of what they hear.