The Realtime Report
JUNE 3, 2019
Ecommerce Delivery: What Customers Really Want. When it comes to ecommerce, figuring out what customers really want is an imperative. Obviously, customers want quality products and cooperative customer service. But that’s what they’d expect from ecommerce sites as well as brick-and-mortar retailers. Ecommerce vendors have one other dimension to consider – shipping and delivery.
The Social Media Hat
JUNE 3, 2019
Are you looking at the right metrics? Whether it's time of day or hashtags or something else, there is data to help you with Instagram.
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Pixlee
JUNE 3, 2019
What do my customers want? The savviest business leaders need to ask themselves this question. Today’s companies know they’re in the customer experience business, and they’re beginning to recognize how they deliver to their customers is just as important as what they deliver. The modern customer experience goes above and beyond customer service, and integrates customer preferences and expectations into each consumer-brand touchpoint.
Forbes Social Media
JUNE 3, 2019
I suggest a six point scale of innovation. The scale suggest areas every entrepreneur and business leader can consider for creating further competitive advantage.
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Unmetric
JUNE 3, 2019
Social media was abuzz last month with a lot of drama. On the one end, Alabama’s vote to implement strict anti-abortion measures in the state prompted a public outcry, with various brands, celebrities, and everyday Twitter user alike pitching in. On the other polar opposite end, gummy vitamins broke the internet. We kid you not. The feud between celebrity beauty vloggers, Tati Westbrook and James Charles, was trending for quite a few days last month.
Forbes Social Media
JUNE 3, 2019
The National Hurricane Center is watching something in the Gulf of Mexico. Where do June hurricanes form and why?
Social Media Informer brings together the best content for social media professionals from the widest variety of industry thought leaders.
Forbes Social Media
JUNE 3, 2019
The net worth of Amazon CEO Jeff Bezos fell the most.
Buffer Social
JUNE 3, 2019
If you’re serious about building a remarkable brand on social media , we believe that a core component of your strategy needs to be engagement. Engagement with fans. Engagement with your audience. And engagement with your customers. One of the primary components to engagement is customer support , working with your team to answer questions and serve customers on social.
Forbes Social Media
JUNE 3, 2019
Users of Googles cellphone service, Fi, were unable to place or receive phone calls on Monday, less than a day after a massive Cloud outage knocked out services like YouTube, Gmail, and Snapchat.
Forbes Social Media
JUNE 3, 2019
Dangerous weather is not "nice" or "impressive." Why words matter when messaging weather risks.
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A beginner's guide to social media automation tools and getting automation right.
Forbes Social Media
JUNE 3, 2019
CamSoda, a rising cam porn site, is looking to pay someone to watch and critique porn, unfortunately, the job posting is a bit too cheeky.
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