Best Practices For Managing A Social Media Crisis
Firebelly
OCTOBER 23, 2017
A social media crisis is bound to happen at some point to your brand. This could be as small as a negative review/comment or as big as when Adidas tweeted , “Congrats you survived the Boston Marathon.” What ever your crisis is, be prepared to handle it with these tips: Plan Ahead As the saying goes,“Prepare for the worst, hope for the best.” Being prepared is the first step to surviving a social media crisis!
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