6 Reasons to Unite Your Customer Service and Marketing on Social Media
Convince & Convert
DECEMBER 5, 2017
If you haven’t ventured over to REI’s social accounts lately, you should. Something amazing is happening. For years, we’ve been told that silos between customer service and marketing are just facts of life–something to expect. Yet, REI’s customer service replies look like, feel like, and even using the same language as their other posts.
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