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The Future of Work Weblog

Buzz Marketing for Technology

Knowledge work is a complex topic- more so than it seems on first blush. Towards a Typology of Knowledge Work (Part Two). We have found the following diagram (Figure One) a useful way to describe these dimensions of work. Dissecting knowledge work (and understanding knowledge workers) is clearly not a simple task.

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Connecting 2 the World: A new framework: Part II

Buzz Marketing for Technology

Using the diagram I created, I thought how these categories might be used to assess training and technology needs and how different groups might use different tool sets. Is constructing knowledge based on analysis a work. The use of the internet to "chill out" The impact of organizational politics on workplace.

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It’s 2AM, Do You Know Where Your Organizational Information Is??

SocMed Sean

In the modern day of social media, though, they can call the 800 number, tweet their problems, look for solutions in a knowledge base, email, complain in an online forum, post a video on YouTube of your product malfunctioning, or blog about it. In the past customers could simply call a 1-800 line for support and get one-stop service.

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Artificial Intelligence: A Modern Approach to Marketing

Razor Social

It typically contains a knowledge base with a set of rules for applying the knowledge to each particular situation. With machine learning capabilities, it’s building its knowledge base over time and adapting or creating new decisions based on its working knowledge. Speech Interpretation.

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