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10 New Retails Trends You Need to Know for 2023

Hootsuite

Two retail trends that every business can count on in 2023 are change and innovation. Online and in-person retail is moving faster than ever. Businesses need to stay on top of retail trends that will impact their success in order to get ahead of the curve. Embracing that change will help retailers thrive this year and beyond.

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The 12 Top Benefits of Chatbots in 2023

Hootsuite

This lets retailers confidently service customers globally, regardless of their time zone. Needless to say, this is a major time saver for retailers. This means that online retailers cannot ignore social media as a sales platform. Then they can book an appointment on their computer or mobile device. Here’s an example.

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Conversational AI: What It Is, Why You Should Care and How to Do It Right

Hootsuite

Heyday is a tool design with the specific needs of retailers in mind. Web and mobile chats. They may not be a social media platform, but it’s never a bad idea to take notes from the biggest online retailer in the world. Request a Heyday Demo. Google Business Messages. Kakao Talk. Improve response times and save time.

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18 Black Friday Marketing Strategies to Try in 2022

Hootsuite

Later, retailers adopted Black Friday. In addition, you should also make sure that your website is mobile-friendly, as more and more people are using their phones to do their holiday shopping. Get a free Heyday demo. Suburban shoppers and tourists would flock to the city before the infamous Army-Navy football game.

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The Complete Guide to Using Facebook Chatbots for Business

Hootsuite

They’ll save time with instant answers to their questions, and you’ll save time by letting your Facebook Messenger chatbot answer the easy questions, like in this example from Canadian retailer Simons. According to Facebook , most people interact with Messenger bots on their mobile devices. Request a Heyday Demo. Source: Simons.

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The 12 Best Chatbot Examples for Businesses

Hootsuite

JennyBot was available on Slush’s website and mobile app. Bestseller is the best retail chatbot example for customer service in bulk. Get a Free Heyday Demo. The Dufresne Group, a premier Canadian home furnishing retailer, didn’t want to miss out on the sales opportunity. Get a Free a Heyday Demo. Source: Heyday.

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Create a Customer Experience Strategy [FREE TEMPLATE]

Hootsuite

Your customer journey shows those folks often using their mobile to order groceries early in the week. Retail bots improve your customer’s shopping experience, while allowing your service team to focus on higher-value interactions.Grow your online and in-store sales with a conversational AI retail chatbot by Heyday by Hootsuite.