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Event: Customer Service Call Centres and Social Media

Laurel Papworth

Guest speakers: Laurel Papworth is Australia’s leading social media strategist and has been working with online communities, virtual worlds and forums for 20 years. Technorati Tags: ATA , Australia , csr , customer service , laurel papworth , Melbourne , Online Communities , social media , social networks. Speaking 2009 (1).

CSR 65