Remove CSR Remove Hashtag Remove Reputation Remove Social CRM
article thumbnail

Please Aggravate Me: Is Gamifying Customer Service a Reality

Convince & Convert

She is also founder and principal of Genuine Media, a marketing agency that helps clients build their individual and brand reputation through social media. A program could be hyper-customized by allowing customers to pick the reward they want to tweet (or post) with the corresponding hashtag, giving customers exactly what they want.

CSR 127
article thumbnail

Please Aggravate Me: Is Gamifying Customer Service a Reality

Convince & Convert

She is also founder and principal of Genuine Media, a marketing agency that helps clients build their individual and brand reputation through social media. A program could be hyper-customized by allowing customers to pick the reward they want to tweet (or post) with the corresponding hashtag, giving customers exactly what they want.

CSR 126